Eric Alper, MD, is Vice President, Chief Quality Officer, and Chief Clinical Informatics Officer at UMass Memorial Health Care in Worcester, MA. A practicing internist by training, Dr. Alper became UMass Memorial’s first hospitalist and helped build a program that now includes more than 60 physicians. His career has focused on improving patient safety, quality, and clinical systems, including leadership roles in patient safety, quality improvement, and healthcare IT. He has led major Epic implementations at Lifespan and UMass Memorial, supporting thousands of physicians and employees, and has helped advance clinical decision support, evidence-based order sets, interoperability, patient engagement, opioid prescribing improvements, and electronic prescribing initiatives. As Chief Quality Officer, Dr. Alper leverages health IT to improve patient care, experience, safety, and quality across the organization.

Sarah is an accomplished healthcare leader with more than two decades of experience spanning nursing, virtual care, clinical operations, and digital health innovation. She began her career at Mayo Clinic, where she held roles across critical care and progressive care settings before helping launch Mayo Clinic’s eICU initiative and its first Virtual RN program. She later joined Biofourmis as Vice President of Product and Clinical Implementation, supporting the development of technology to optimize transitions of care. Today, Sarah serves as Chief Clinical Officer for OutcomesAI, where she leads clinical operations and implementation of healthcare-focused AI solutions designed to improve care delivery, support clinicians, and enhance patient outcomes.

With over 20 years of experience in A/V and UC industries, Michael has held executive positions with some of today’s leading services companies. As President and Chief Operations Officer, Michael drives efforts to expand and enhance Caregility’s offerings, improve operational efficiency and continue its commitment to customer satisfaction. Having served as CEO for Glowpoint and Executive Committee Member, as well as EVP at AVI-SPL, he brings an extensive level of expertise to the role of President & COO.

Kay Johnson, PMP is the Manager of Digital Health at Infirmary Health.

Danny Kennedy is Corporate Director of Care Innovation at Baptist Health, Arkansas’s largest not-for-profit healthcare system. In this role, he leads strategic initiatives that bring emerging technologies into care delivery to improve access, quality, and operational efficiency. Danny has helped advance Baptist Health’s virtual care strategy, including the expansion of inpatient telehealth, virtual nursing, and observation programs across more than a dozen facilities. Working closely with clinical, IT, and operational leaders, he supports scalable connected care models that reduce clinician burden, improve patient outcomes, and extend Baptist Health’s mission.

Susan joined Caregility in January 2025 as Chief Nursing Officer. In this role, she leads efforts in clinical integration and product support for all customers, vendors, and clinicians. Her focus will be on developing a holistic framework that enhances both clinical care and operational strategies through virtual care delivery models, serving healthcare systems across the U.S. and internationally.

With over 40 years of diverse nursing experience, Susan brings deep expertise spanning critical care, women’s health, palliative care, and executive nursing leadership in both rural and urban community healthcare systems and academic medical centers.

Prior to joining Caregility, Susan served as Vice President of Clinical Integration and Quality Assurance, where she led initiatives in healthcare data analytics and the implementation of software technologies aimed at improving operational efficiency, productivity, and quality/safety outcomes.

Susan holds a Doctorate in Health Administration and a Master of Science in Nursing with a focus on Integrative Health. She is certified as a Nurse Executive and as an Advanced Holistic Nurse. She has presented internationally, published research, and serves as an adjunct faculty member at Drexel University.

Heather Meyers is the Director of Nursing Operations & Digital Health at Allegheny Health Network.

Dominick Pahl, MS, RN, CAVRN, is the Senior Director of Operations at Outcomes AI.

Zeb Ramey is the Director of IT Technical Services at Infirmary Health.

April Saathoff is Vice President and Chief Nursing Information Officer at Johns Hopkins Health System and Adjunct Faculty at the University of Maryland School of Nursing. With more than 20 years of experience in nursing informatics, she brings deep expertise in healthcare technology implementation, workflow redesign, informatics strategy, and interdisciplinary collaboration. She is certified in Healthcare Information and Management Systems and Nursing Informatics, has authored numerous publications, and has presented on a wide range of healthcare technology topics. April is passionate about advancing innovative technologies that support evidence-based practice, improve clinical workflows, and strengthen care delivery.

Deborah Sherman, MSN, RN is the Assistant Director of Nursing, Clinical Informatics at The Johns Hopkins Hospital.

Dave Smith is the Senior Director of Digital Innovation at UMass Memorial Health.

Angela Starkweather, PhD, ACNP-BC, FAANP, FAAN, is Dean, Chief Academic Officer, and Professor at Rutgers School of Nursing. A nationally recognized nurse scientist, educator, and academic leader, Dr. Starkweather brings extensive experience in nursing research, advanced practice, and interprofessional education. Her work focuses on improving health, quality of life, and health equity through research on pain and other complex conditions, particularly among individuals diagnosed with cancer. She has received more than $20 million in research support, authored more than 200 peer-reviewed publications, and has been recognized with numerous honors, including induction as a Fellow of the American Academy of Nursing and the American Association of Nurse Practitioners.