Caregility Connected Care™ Platform
Caregility Connected Care™ empowers your team with remote workflows that relieve resource challenges and modernize care.
AI at the Point of Care
The Caregility Conected Care™ platform combines three tiers of clinical support – bedside care, virtual encounters, and AI services – to enable 360° inpatient coverage that unlocks clinical insights, reduces care gaps, and improves patient safety. Caregility telehealth edge devices are purpose-built for healthcare with advanced audio, video, and radar services that bring artificial intelligence directly into clinical workflows to amplify caregiver insight into patient conditions.
The Power of Caregility Connected Care™
The Caregility Connected Care™ platform combines purpose-built clinical applications, hospital-grade smart room devices, seamless integrations, and cutting-edge AI capabilities to empower your care team with access to reliable telehealth solutions that positively impact patient care.
Applications
Clinically driven cross-platform applications support one-on-one and one-to-many virtual engagement between patients, clinicians, interpreters, and families.
Smart Room Devices
Leverage our array of secure, smart room devices to support virtual care programs in high, medium, and low-acuity units across your healthcare organization.
Connected Ecosystem
Further tailor clinical workflows with innovative virtual care integrations from our connected ecosystem of EHRs, digital health devices, clinical services, and more.
Edge AI Capabilities
Introduce an additional tier of patient safety support by bringing video, audio, and radar-based AI into virtual workflows to unlock additional clinical insights for your care teams.
Security
Caregility Connected Care™ is HIPAA, GDPR, and CCPA compliant and ISO and SOC certified to protect the confidentiality, integrity, and availability of your patient data.
Scalability
We meet you where you are and build on your existing investments to future-proof your strategy and help you scale incrementally.
Partnership
From network assessment and clinical design to post-go-live optimization, we are with you every step of the way to ensure your success.
Simplify, Centralize, and Scale Virtual Care
Whether you are a nurse conducting virtual rounds, or a physician hosting a virtual visit, Caregility Connected Care™ provides an intuitive, consistent experience with the functionality most sought by healthcare organizations.
David Smith
Senior Director, Digital Innovation, UMass Memorial Health
“People are embracing technology in ways never thought possible and it’s making hybrid care models not only plausible but also practical. It’s the cost of doing business for healthcare systems that want to innovate and remain competitive. We plan to install the APS200 in our ‘hospital of the future’ for a variety of different use cases including e-sitting, virtual rounding, patient-family communication, and even tele-ICU level care. The combination of form factor and advanced PTZ camera control is a sweet spot for the APS200. We wanted to be an early adopter after seeing the prototype and competitive price point. We envision this to be a standard of care for every bed across our healthcare system.”
Stephen Hughes
Senior Vice President, Chief Technology Officer, Mary Washington Healthcare
“Philosophically, we really look at virtual care as essential to survival. As a mid-size health system looking to thrive among giants, we need as many care tools in our arsenal as possible. It’s critical that we not only adopt these things quickly but that we get out ahead and lead. The intention for us is to ultimately put a camera in every single patient room. With Caregility, we have a good basic platform with a lot of potential and possibilities to build on.”
Kimberly Gault, MSN, RN
Business Systems Analyst, Lee Health
“The biggest thing we’re seeing so far is improved patient satisfaction. Patients have formed better relationships with the virtual nurses and our HCAHPS scores have increasingly gone up. All families are really receptive. They feel like it’s an added layer of safety and another person checking on their family member. The wins have been substantial. We’ve gotten our discharge to out-the-door-time under our goal of two hours. The throughput has been significant because we’re able to turn those beds over.”
Debra Marinari
Associate Vice President, Hospital Operations, Mary Washington Healthcare
“Since implementing Virtual Nursing, nurse satisfaction has improved significantly. One benefit of adding a remote nurse component to bedside care teams has been reduced documentation time, which has been a pain point for many nurses. By reassigning routine tasks, bedside nurses can focus more on direct patient care while remote nurses streamline workflows due to fewer interruptions.”
Jennifer Higgins, DNP, RN, NEA-BC
Chief Nursing Officer, Lee Health
“This expansion is an important part of Lee Health’s broader strategy to modernize healthcare delivery. Our virtual nursing program introduces innovative possibilities in patient care workflows by connecting the care in the complex patient journey. From admissions and discharges to continuous patient monitoring, patients benefit from an additional team member dedicated to their care. We anticipate this additionally offering our nurses time for patients that need more hands-on care.”
Tracey Kopenhaver
Operations Manager, Inpatient Virtual Care, Geisinger
“[For Virtual Nursing] we hired per-diem staff to start with and borrowed some staff from our virtual ICU program. We’re now in a hybrid model where we have some nurses working here in our office building and others who are at home. We were actually able to hire some nurses that would have otherwise been laid off. Our bedside nurses have raved about the program. At this point, if we tried to take it away there’d be an uprising.”
Kris Chaisson, RN, BSN, MS, CCRN-K, NEA-BC
Chief Nursing Officer, Central Maine Healthcare
“When a patient is boarding in the ED for a little bit and comes up to the floor and all their admission history and medication history is done, it’s a sense of relief that now [staff] can spend time just meeting the patient, talking to them, doing their physical assessment, and developing that relationship instead of worrying about the tasks that need to happen. They’ve really embraced it.”
Jon Witenko
System Director of Virtual Health and Telemedicine, Lee Health
“We needed a scalable system that could traverse all patient needs in the home and the hospital, be rapidly deployed, and one that was infinitely scalable for the new normal of the future. Caregility was able to disperse across all patient locations and has the bandwidth to support our growing needs. We now have a collaborative partner, that will work with us to further expand our virtual care offerings.
Having that awareness of the room, of the state of the patient, you start layering AI on top of that and the room is cognizantly aware and contributing to the care team. We’ve built so many different applications and pieces. Now you start to integrate all those and that’s where the magic happens.”
Kourtney Matlock
President, Baptist Health Rehabilitation Institute and System Post-Acute Services, Baptist Health
“Embracing virtual support as part of our acute care bedside support and quality strategy signifies a pivotal step forward in how we envision the future of healthcare at Baptist Health. Baptist Health first added virtual care in 2005, and we have continued to advance with the latest technology bringing us to where we are today with our partnership with Caregility. This expansion is more than an initiative; it’s a commitment to providing health equity across our state, setting new standards in patient and provider satisfaction, and furthering our mission to be the employer of choice in Arkansas.”
Analyst
Hospital
“Caregility Cloud™ is a good program. Its equipment works well, and it is more reliable than our last system. Caregility Cloud™ is easy to use, and we can open an Edge browser instead of an application to get access to the system. If a provider is on Caregility Cloud™ in an ICU room and they want to add a family member, they can send a guest link over text and add that family member in on their own mobile device.”
Vice President
Health System
“We are going to be able to use the product for so many things. It has so many capabilities. We are looking at what else the vendor can do when it comes to artificial intelligence.”
Director
Hospital
“Anytime patients need one-to-one communication or we need some additional eyes and ears anywhere around the hospital, we have units on stands that we place in a patient’s room. With the additional eyes and ears, we have a live person monitoring patients 24/7. The live person does the patient monitoring, and they interact with the patients through two-way communication, which the patients like. That seems to be going quite well.”
Vice President
Hospital
“We have saved a lot of money on one-to-one sitting costs by using Caregility for [virtual] sitting. The savings are tangible, and those are real dollars that we are saving.”
Manager
Leading Health System
“The vendor is a great partner and a great disruptor in this space. There are a lot of awesome opportunities to move this product forward to continue to enhance the patient and provider experience.”
Analyst
Hospital
“Caregility is a good partner. They are responsive. They are flexible, and they are nimble. When there are issues, they respond to them quickly. The vendor communicates well. Caregility has never made a false promise to us.”
Analyst
Health System
“Caregility is very willing to integrate their system with other vendors’ systems and bring that data back to us. They see adding integrations as expanding their ecosystem. Every time we have done an integration so far, it has been successful.”
David Smith
Senior Director, Digital Innovation, UMass Memorial Health
“People are embracing technology in ways never thought possible and it’s making hybrid care models not only plausible but also practical. It’s the cost of doing business for healthcare systems that want to innovate and remain competitive. We plan to install the APS200 in our ‘hospital of the future’ for a variety of different use cases including e-sitting, virtual rounding, patient-family communication, and even tele-ICU level care. The combination of form factor and advanced PTZ camera control is a sweet spot for the APS200. We wanted to be an early adopter after seeing the prototype and competitive price point. We envision this to be a standard of care for every bed across our healthcare system.”
Stephen Hughes
Senior Vice President, Chief Technology Officer, Mary Washington Healthcare
“Philosophically, we really look at virtual care as essential to survival. As a mid-size health system looking to thrive among giants, we need as many care tools in our arsenal as possible. It’s critical that we not only adopt these things quickly but that we get out ahead and lead. The intention for us is to ultimately put a camera in every single patient room. With Caregility, we have a good basic platform with a lot of potential and possibilities to build on.”
Kimberly Gault, MSN, RN
Business Systems Analyst, Lee Health
“The biggest thing we’re seeing so far is improved patient satisfaction. Patients have formed better relationships with the virtual nurses and our HCAHPS scores have increasingly gone up. All families are really receptive. They feel like it’s an added layer of safety and another person checking on their family member. The wins have been substantial. We’ve gotten our discharge to out-the-door-time under our goal of two hours. The throughput has been significant because we’re able to turn those beds over.”
Debra Marinari
Associate Vice President, Hospital Operations, Mary Washington Healthcare
“Since implementing Virtual Nursing, nurse satisfaction has improved significantly. One benefit of adding a remote nurse component to bedside care teams has been reduced documentation time, which has been a pain point for many nurses. By reassigning routine tasks, bedside nurses can focus more on direct patient care while remote nurses streamline workflows due to fewer interruptions.”
Jennifer Higgins, DNP, RN, NEA-BC
Chief Nursing Officer, Lee Health
“This expansion is an important part of Lee Health’s broader strategy to modernize healthcare delivery. Our virtual nursing program introduces innovative possibilities in patient care workflows by connecting the care in the complex patient journey. From admissions and discharges to continuous patient monitoring, patients benefit from an additional team member dedicated to their care. We anticipate this additionally offering our nurses time for patients that need more hands-on care.”
Tracey Kopenhaver
Operations Manager, Inpatient Virtual Care, Geisinger
“[For Virtual Nursing] we hired per-diem staff to start with and borrowed some staff from our virtual ICU program. We’re now in a hybrid model where we have some nurses working here in our office building and others who are at home. We were actually able to hire some nurses that would have otherwise been laid off. Our bedside nurses have raved about the program. At this point, if we tried to take it away there’d be an uprising.”
Kris Chaisson, RN, BSN, MS, CCRN-K, NEA-BC
Chief Nursing Officer, Central Maine Healthcare
“When a patient is boarding in the ED for a little bit and comes up to the floor and all their admission history and medication history is done, it’s a sense of relief that now [staff] can spend time just meeting the patient, talking to them, doing their physical assessment, and developing that relationship instead of worrying about the tasks that need to happen. They’ve really embraced it.”
Jon Witenko
System Director of Virtual Health and Telemedicine, Lee Health
“We needed a scalable system that could traverse all patient needs in the home and the hospital, be rapidly deployed, and one that was infinitely scalable for the new normal of the future. Caregility was able to disperse across all patient locations and has the bandwidth to support our growing needs. We now have a collaborative partner, that will work with us to further expand our virtual care offerings.
Having that awareness of the room, of the state of the patient, you start layering AI on top of that and the room is cognizantly aware and contributing to the care team. We’ve built so many different applications and pieces. Now you start to integrate all those and that’s where the magic happens.”
Kourtney Matlock
President, Baptist Health Rehabilitation Institute and System Post-Acute Services, Baptist Health
“Embracing virtual support as part of our acute care bedside support and quality strategy signifies a pivotal step forward in how we envision the future of healthcare at Baptist Health. Baptist Health first added virtual care in 2005, and we have continued to advance with the latest technology bringing us to where we are today with our partnership with Caregility. This expansion is more than an initiative; it’s a commitment to providing health equity across our state, setting new standards in patient and provider satisfaction, and furthering our mission to be the employer of choice in Arkansas.”
Analyst
Hospital
“Caregility Cloud™ is a good program. Its equipment works well, and it is more reliable than our last system. Caregility Cloud™ is easy to use, and we can open an Edge browser instead of an application to get access to the system. If a provider is on Caregility Cloud™ in an ICU room and they want to add a family member, they can send a guest link over text and add that family member in on their own mobile device.”
Vice President
Health System
“We are going to be able to use the product for so many things. It has so many capabilities. We are looking at what else the vendor can do when it comes to artificial intelligence.”
Director
Hospital
“Anytime patients need one-to-one communication or we need some additional eyes and ears anywhere around the hospital, we have units on stands that we place in a patient’s room. With the additional eyes and ears, we have a live person monitoring patients 24/7. The live person does the patient monitoring, and they interact with the patients through two-way communication, which the patients like. That seems to be going quite well.”
Vice President
Hospital
“We have saved a lot of money on one-to-one sitting costs by using Caregility for [virtual] sitting. The savings are tangible, and those are real dollars that we are saving.”
Manager
Leading Health System
“The vendor is a great partner and a great disruptor in this space. There are a lot of awesome opportunities to move this product forward to continue to enhance the patient and provider experience.”
Analyst
Hospital
“Caregility is a good partner. They are responsive. They are flexible, and they are nimble. When there are issues, they respond to them quickly. The vendor communicates well. Caregility has never made a false promise to us.”
Analyst
Health System
“Caregility is very willing to integrate their system with other vendors’ systems and bring that data back to us. They see adding integrations as expanding their ecosystem. Every time we have done an integration so far, it has been successful.”