Through its partnership with Caregility, Rome Health is bringing collaborative, technology-enabled nursing support to patients and care teams.
February 20, 2026 – Rome Health has introduced a virtual nursing program on its 2 East Medical–Surgical Unit, bringing experienced nurses together with new technology to strengthen patient care and support bedside nurses.
Funded through a Nursing Initiative Grant from the Mother Cabrini Health Foundation, the program adds dedicated virtual nurses working with bedside nurses to enhance patient education, assist with discharge planning, and help ensure patients are fully prepared to continue their care at home.
Using technology from Caregility, cameras installed in every patient room on the 2 East unit allow virtual nurses to securely connect with patients through the in-room televisions. The new program reflects a growing trend in healthcare to use technology to reduce administrative burdens on nurses while maintaining a strong personal connection with patients.
“Our goal is to give bedside nurses more time to focus on direct patient care,” said Virtual Nursing Clinical Coordinator Sarah Dutch, RN. “Virtual nurses help guide patients through discharge instructions, answer questions, and make sure they understand the next steps in their care.”
Unlike remote call centers or outsourced services, Rome Health’s virtual nurses are hospital employees with extensive clinical experience who work onsite at the hospital from a centralized workspace. Their role is fully integrated into the care team, collaborating closely with nurses on the unit throughout the day. The bedside nurse continues to serve as the primary nurse and provides hands-on care.
“The program represents an important investment in both patient experience and the nursing workforce,” said Chief Nursing Officer Ashley Edwards DNP RN NE-BC. “Discharge is one of the most critical moments in a patient’s hospital stay. By dedicating experienced nurses to focus on education and transition planning, the virtual nursing program helps patients leave the hospital with a clearer understanding of medications, follow-up care, and warning signs to watch for at home.”
“We’re grateful to the Mother Cabrini Health Foundation for investing in innovative ways to support nurses and patients,” said Edwards said. “Their funding for both the technology and the nursing resources made it possible for us to launch virtual nursing and give our bedside nurses more time where it matters most — with their patients.”
Read the original announcement from Rome Health here.
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