Caregility Collaborates with Microsoft to Bring Hands-Free, Real-Time AI Documentation to the Patient Bedside for Nurses
Caregility’s smart room ecosystem automates the capture of critical information in the patient room so nurses can focus on care delivery with fewer interruptions and move more seamlessly across tasks.
Wall, NJ — June 8, 2026 — Caregility, a leading global provider of AI-enabled enterprise connected care, today announced its Caregility Connected Care Platform will be integrated with Microsoft Dragon Copilot. Dragon Copilot, an AI clinical assistant, is the latest integration available to clinical teams through the Caregility platform, which leverages sensor-based technology in the patient room to help improve clinical communication, collaboration, engagement, and outcomes.
Reducing Cognitive Burden for Nurses
The collaboration will bring hands-free, voice-activated documentation, ambient listening, and clinical workflow support from Dragon Copilot to nurses working in Caregility-enabled smart rooms, capturing clinical conversations in real time so care teams can focus on patients rather than keyboards.
Clinical documentation demands continue to grow across healthcare settings, contributing to workload fatigue and reducing time available for direct patient care. Nurses can lose up to a quarter of every shift to charting that pulls them away from the bedside. Ambiently capturing care in real time supports workflow efficiency, preserving patient facetime and enabling more complete documentation.
“With the Caregility Connected Care Platform integrated with Microsoft Dragon Copilot, we are bringing ambient AI to the Caregility smart endpoints already in the patient room,” said Kedar Ganta, Chief Product, Engineering, and AI Officer at Caregility. “Clinicians don’t need separate devices or workflows to document care; it happens naturally as part of the bedside care experience.”
Modern Solutions to Clinical Workflow Challenges
With this integration, health systems using Caregility, which supports more than 9 million virtual care sessions annually, can incorporate Dragon Copilot’s technology directly into clinical workflows used by nurses across inpatient environments. These capabilities help reduce administrative burden and burnout while improving care team efficiency and patient and staff experience.
The integration builds on Caregility’s expanding Care Square ecosystem of interoperable bedside sensors and devices, including audio, video, radar, and air-sensing endpoints that support continuous patient monitoring and virtual engagement at every bedside. The Connected Care Platform unifies information from the patient room in real time to improve clinical decision-making, intervention times, outcomes, and experience.
Hands-Free Support Tailored to the Nursing Role
Caregility’s integration with Dragon Copilot delivers documentation assistance mapped to the distinct workflows of nursing teams.
Hands-free bedside charting — enables nurses to document care activities and observations by voice directly from the bedside
Real-time capture of observations — voice activation lets nurses log time-stamped observations as they happen, replacing recall-based, end-of-shift charting
Streamlined shift handoffs — AI-assisted summarization of the shift’s events will accelerate handoff reports and reduce information lost between shifts
Support for bedside nursing teams — bedside nursing staff can access voice-enabled documentation through a centralized platform
The integration would mean these hands-free capabilities are available to bedside nurses in environments powered by Caregility’s smart room endpoints, secure infrastructure, and ambient sensor data. Caregility offers the industry’s only edge devices with remotely controlled microphone gain and proprietary audio that enables clear sound pickup in any size room.
Delivering AI at the Point of Care
Built on Microsoft Azure, the Caregility Connected Care Platform enables scalable connected care across inpatient and outpatient settings, intelligently connecting bedside teams, remote clinicians, smart-sensor data, and AI-enabled workflows. Using Dragon Copilot capabilities, healthcare organizations gain:
Reduced documentation burden for nurses
Improved workflow efficiency across clinical care teams
More consistent clinical documentation quality
Enhanced clinician experience and retention
Improved patient experience through more face-to-face time with nurses
“Microsoft is committed to enabling healthcare organizations to deliver more efficient, patient-centered care through AI-driven clinical workflows,” said Tarun Mehra, Partner, Healthcare Strategy & Partnerships, Health and Life Sciences at Microsoft. “By collaborating with Caregility, we are extending Dragon Copilot capabilities into connected care environments, enabling nurses to access intelligent documentation tools when and where care happens.”
The integrated solution is currently available to Caregility customers for Private Preview. Healthcare organizations interested in learning more can request a demo at Caregility.com.
About Caregility Caregility is the global leader in enterprise connected care solutions, enabling organizations to deliver care anytime, anywhere. The Caregility Connected Care™ Platform spans inpatient, outpatient, and home settings, helping health systems accelerate digital transformation through secure, scalable, and seamlessly integrated virtual care solutions. Doctors, nurses, and patients around the world rely on Caregility’s smart room devices, virtual nursing, observation, consultation, and AI-enhanced applications to improve clinical workflows, patient safety, workforce efficiency, and access to care. Trusted by hundreds of leading health systems internationally, with more than 19,000 contracted endpoints supporting more than 9 million virtual care sessions annually, Caregility is connecting care everywhere.
Odawara Municipal General Medical Center Opens “An Excellent Environment”
Odawara Municipal Hospital, which has long supported medical care in western Kanagawa Prefecture, was reborn on May 4 as the Odawara Municipal General Medical Center. The new hospital was built on the site of the former hospital and began outpatient services on May 7.
In addition to serving as a key emergency care center for prefecture-designated secondary medical care, the hospital is equipped with a hybrid ER. It also aims to strengthen collaboration with Showa Medical University, which has accepted many doctors, and has introduced a remote centralized system known as eICU.
To address labor shortages, the hospital introduced four autonomous transport robots. It also reduced energy consumption, strengthened its emergency preparedness by installing well water and wastewater purification systems, and more. Director Norio Kawaguchi said at a preview held before the opening, “I believe it has become an excellent environment. We want this to be a hospital that can provide advanced medical care to the western region.”
The new General Medical Center has nine above-ground floors and a total floor area of 42,234.16 square meters, 1.7 times larger than the former hospital. The number of beds decreased from 417 to 406, but four new departments were added: dentistry, oral surgery, palliative care, and outpatient care, bringing the total to 30 departments.
The total project cost rose by approximately 9 billion yen from the original estimate due to the impact of soaring material prices, reaching roughly 29 billion yen.
The facility achieves energy savings through reduced ventilation in patient rooms, ventilation control using shared CO₂ sensors, and the use of exhaust heat from air conditioning systems. It also uses high-performance thermal-insulating glass, efficient lighting, and energy-saving air conditioning equipment. The hospital obtained a five-star rating, the highest level, under the ZEB Ready standard, certifying that annual primary energy consumption can be reduced by at least 50% compared with a comparable hospital. The hospital is also connected by above-ground passageways to related facilities such as the National Hospital Organization Hakone Hospital and a single-unit pharmacy located nearby.
The hospital is broadly divided as follows:
1st and 2nd floors: outpatient and examination areas
3rd floor: a “super-acute-care floor” that consolidates emergency functions
4th and 5th floors: staff functions, rehabilitation, dialysis, and other areas
6th through 9th floors: inpatient wards
The blue elevator is for patients, while the red elevator is mainly for staff. The staff elevator connects to a dedicated staff area with stairways so that staff can move across emergency, outpatient, testing, surgery, and ward areas as efficiently as possible.
1st and 2nd Floors: Consolidation of Outpatient and Testing Areas
The second floor has wide corridors extending on both the east and west sides, making it easier for staff to work. The main entrance on the first floor serves as the access point for people arriving by bus or on foot, while the east entrance is the entrance for the multi-story parking facility, scheduled for completion around fiscal 2029.
A Living Support Center has been newly established on the first floor. It provides continuous support for patients from before admission through after discharge. It also includes regional medical coordination and discharge support functions, with the goal of building an effective regional, integrated care model through collaboration among healthcare, nursing care, and welfare services.
Monitors have been installed throughout the hospital so staff can check patient waiting and consultation status. In the future, a patient app is expected to allow patients to check when their appointment is approaching from their smartphones, even while away from the hospital. The patient app will also allow patients to register credit card information so they can pay later without stopping at the cashier.
The first-floor reception and outpatient waiting area were designed around the theme of a ribbon. The curved lines create a warm, welcoming design. The waiting areas on the second-floor north and south corridors were designed to help patients avoid getting lost.
There is also a café area on the second floor.
3rd Floor: Super-Acute-Care Floor Concentrating ICU and Surgery
The third floor brings together intensive care and surgical departments to enable efficient emergency care. The number of operating rooms increased from eight to ten, and the area of each department has been significantly expanded. One of the operating rooms is used for outpatient procedures, and one is a hybrid operating room.
Cardiovascular care has been enhanced with two angiography units for catheter treatment and intravascular therapy. Surgery has also been strengthened with the da Vinci Xi surgical support robot.
The ICU increased from four beds in the former hospital to 16 beds, consisting of 10 open beds and six private beds. The eICU remote centralized acute-care management program, operated with Showa Medical University, is also available for all 16 beds, enabling remote support.
The emergency elevator is larger than the standard 13-person elevator and extends to the rooftop heliport, allowing patients to be transported directly to the third floor. The rooms that receive patients from the elevator and carry them to the operating rooms, NICU, and other critical areas are positioned as close together as possible.
The rooftop heliport is expected to be used to accept patients from neighboring areas such as Hakone and Yugawara.
6th to 9th Floors: General Wards, Including Private Rooms Priced at 22,000 Yen
The 6th through 9th floors are general inpatient wards. The 6th floor includes pediatrics and women’s wards, while the 7th through 9th floors include isolation rooms and negative-pressure rooms that can respond to COVID-19 and other infectious diseases.
Approximately 36% of all rooms are private rooms, with the largest being four-bed rooms. The average floor area per bed in a four-bed room has been expanded from 6.8 square meters in the former hospital to 9.6 square meters. Each room entrance includes a toilet and sink, helping ensure privacy and reduce fall risk.
There are three types of paid rooms. The most expensive, the “Special Private Room,” costs 38,500 yen per day for residents of Odawara, Minamiashigara, Ashigarakami District, and Ashigarashimo District, and 41,800 yen for residents outside those areas. The room includes a bathroom, toilet, sink, and storage shelf, and is configured like a semi-private suite, offering a stronger sense of privacy than a typical hospital room.
The other two types are private rooms. “Special Private Room A” and “Special Private Room B” cost 11,000 yen per day, or 15,400 yen for residents outside the two cities and eight towns. A four-bed paid room costs 22,000 yen, or 30,800 yen for outside-area residents, and is equipped with features such as smart televisions.
Robots Transport Carts to Address Staffing Shortages
One of the hospital’s features is the introduction of MoCS, a robot-based autonomous transport system that carries medications and specimens. This helps address staffing shortages among healthcare professionals.
MoCS was jointly developed by Murata Machinery and Nihon Schindler. It consists of autonomous robots and carts that carry items. The robot lifts carts loaded with medications or specimens and transports them automatically. The robot is also integrated with elevators, enabling automated movement between floors.
The robots are mainly operated from nighttime to early morning. If the robot detects a person, it automatically stops.
Staff Lounges and Nap Rooms on Each Floor
Separate staff elevators and stairways are installed. On each floor from the fourth floor upward, staff lounges and nap rooms have been created so staff can relax.
The staff space on the fourth floor has a large area with other departments around it. There are also desks for doctors. The goal is to promote interaction among staff, so the traditional model of fully private rooms for department heads and medical office chairs has been changed.
Using Well Water in Normal Times and Securing Water During Outages
In conjunction with the new General Medical Center, an outdoor wastewater treatment facility was newly installed. The hospital will use well water during normal operations. In the event of a disaster, the system can discharge water into public sewer lines and use a large septic tank to provide low-concentration recycled water as miscellaneous-use water such as for toilets. The hospital also uses a hybrid seismic isolation structure, which is expected to allow continued medical care during a major earthquake.
A double seismic-isolation structure can be seen near the front entrance.
Caregility is proud to support Odawara Municipal General Medical Center’s eICU operations.
Caregility Introduces CUBE, the Industry’s Only on-Premise Solution for Connected Care Continuity
The new failover architecture ensures hospitals can maintain patient safety monitoring during disruptions in access to the cloud, including cyber incidents, network outages, and natural disasters.
WALL, N.J. – Mar. 19, 2026 – Caregility Corporation, the global leader in AI-powered enterprise connected care, today announced the availability of CUBE, an on-premise connected care continuity (C3) server designed to extend functionality and features without cloud access. The new resiliency solution is designed to help hospitals maintain critical virtual care operations during network disruptions, cyber incidents, and infrastructure outages, making it easy for health systems to keep eyes on patients, particularly during virtual observation use cases where patient safety support is vital.
As healthcare organizations increasingly rely on virtual care for patient monitoring and clinical collaboration, ensuring continuous access to these systems has become essential to patient safety. Recent industry events and historic storms have reinforced the importance of resiliency planning and the need for healthcare systems to prepare for potential disruptions across both internal and third-party environments.
CUBE addresses this challenge by providing an on-premise failover environment that preserves core virtual care workflows even when cloud connectivity is unavailable.
Ensuring Care Continuity When It Matters Most
CUBE is a preconfigured solution that enables hospitals to preserve virtual observation during cloud and network disruptions. By maintaining visibility and communication with at-risk patients through the failover option, hospitals can continue to support critical goals such as fall prevention and behavioral observation during emergency conditions.
“Virtual care has become foundational to how hospitals deliver care today,” said Ron Gaboury, CEO of Caregility. “When disruptions occur—whether due to cyber incidents, network outages, or environmental events—care delivery cannot simply stop. CUBE reflects our commitment to ensuring that virtual care infrastructure is designed not just for performance, but for resilience.”
A Hybrid Approach to Care Resilience
Unlike traditional cloud-only virtual care solutions, CUBE enables hospitals to transition operations between cloud and local environments as needed. In the event of a disruption:
Virtual care devices can be rapidly redirected from Caregility cloud to a local on-premise environment
Patient observation and two-way communication continue using familiar interfaces
Once connectivity is restored, operations can seamlessly return to the cloud
This approach allows health systems to maintain continuity of care without requiring a fully on-premise deployment model.
“Healthcare organizations are recognizing that resilience must be built into every layer of their technology infrastructure,” said Kedar Ganta, Chief Product, Technology, and AI Officer of Caregility. “CUBE provides a flexible, hybrid approach that protects access to critical workflows during disruptions while preserving the scalability and innovation of the cloud.”
Designed for Real-World Disruption Scenarios
CUBE is designed for the scenario no one wants to think about, but everyone needs to prepare for: What happens when a disaster strikes? When a hurricane hits, a ransomware attack locks down your network, or a major cybersecurity incident cuts off access beyond your hospital network walls, CUBE keeps virtual care running.
During these events, maintaining continuous patient observation is essential, particularly for high-risk populations where lapses in monitoring can lead to adverse outcomes. The financial and clinical impact of losing virtual care during a crisis is significant. CUBE eliminates that risk by maintaining care continuity, even when everything outside your four walls is disrupted.
CUBE is delivered as a managed subscription and is designed to scale across health systems of any size.
Delivering AI Without the Need for Cloud Access
CUBE represents a foundation on which Caregility will provide an ever-expanding breadth of capabilities to help customers avoid needing the cloud to maintain functionality. CUBE will ultimately be able to run local AI models without the need to send data and information to the cloud, protecting patient privacy and enhancing the scope of AI that can be leveraged during a disruption of cloud access.
Caregility is committed to a hybrid approach of delivering the most secure and reliable solution available today. Combining our award-winning cloud platform with the on-premise CUBE appliance provides healthcare leaders with peace of mind and clear options when the unexpected happens.
CUBE is available immediately for Caregility virtual observation deployments. To learn more or schedule a consultation, visit caregility.com/cube.
About Caregility
Caregility is the global leader in enterprise connected care solutions, enabling organizations to deliver care anytime, anywhere. The Caregility Connected Care™ Platform spans inpatient, outpatient, and home settings, helping health systems accelerate digital transformation through secure, scalable, and seamlessly integrated virtual care solutions. Doctors, nurses, and patients around the world rely on Caregility’s smart room devices, virtual nursing, observation, consultation, and AI-enhanced applications to improve clinical workflows, patient safety, workforce efficiency, and access to care. Trusted by hundreds of leading health systems internationally, with more than 9 million virtual care sessions annually, Caregility is connecting care everywhere.
Caregility Showcases Multi-Sensor Smart Hospital Room with Edge AI and Unified Connected Care Workflows at HIMSS 2026
The exhibit showcases how health systems can operationalize safer, more efficient care with room-aware AI that works instantly, processes at the edge, and scales across the enterprise.
WALL, N.J. – March 9, 2026 – Caregility Corporation, a global leader in AI-assisted connected care, will unveil its most advanced Hospital Room of the Future exhibit yet at the 2026 HIMSS Global Health Conference & Exhibition in Las Vegas, March 9–12. The exhibit will feature Caregility’s expanding multi-sensor suite, ambient AI capabilities, edge-processing architecture, and Epic-integrated virtual workflows designed to help care teams identify risk earlier, respond faster, reduce burden on bedside staff, and improve coordination across the hospital.
Purpose-built for clinical environments, the Caregility Connected Care™ Platform unifies virtual nursing, remote monitoring, patient observation, clinical collaboration, bedside requests, and sensor-driven alerts within a single enterprise platform. Rather than adding more point solutions to already fragmented care environments, Caregility helps health systems orchestrate people, data, devices, and workflows in real time at the bedside and across remote teams.
Unlike many AI solutions that require extensive room mapping or lengthy model training, Caregility’s edge AI architecture is designed to work immediately once deployed. Running locally on Caregility’s adaptive bedside endpoints, the system can interpret patient positioning, movement, room activity, and emerging risk conditions without sending video offsite for analysis.
Inside Booth 3511, visitors will see how Caregility helps health systems:
Surface Actionable Intelligence at the Point of Care
Improve patient safety interventions using computer vision and radar sensors to continuously detect patient position and movement
Identify early signs of deterioration using contactless radar-based vital sign monitoring
Detect incontinence events and potential safety concerns such as smoking or vaping using contactless air sensing
Recognize signs of duress and elevated room noise levels through continuous ambient audio monitoring
Deliver faster, more meaningful alerts to the right care team members through unified escalation workflows
Put AI to Work Without Adding Workflow Friction
Simplify common care team tasks, including requesting a virtual nurse, launching interpreter services, and initiating ambient documentation using voice-assisted bedside workflows. These capabilities are designed to fit naturally into clinical routines, reducing manual steps while improving responsiveness and documentation support.
Scale Virtual Nursing and Monitoring Through a Single Operational Hub
Manage virtual engagement, task orchestration, sensor alerts, patient monitoring, and escalation workflows through a centralized command environment. This single-pane-of-glass approach helps health systems build programs at scale, improve visibility across units, and reduce workflow fragmentation.
Health systems deploying Caregility virtual care programs have reported measurable operational improvements, including reducing nursing turnover by 23%, recovering more than 1,118 hours of bedside staff time within six months of go-live, and reducing patient falls with injury by over 20%.
“The smart hospital room is no longer about adding more technology to the bedside,” said Mike Brandofino, president and COO of Caregility. “It is about making the room more aware, more connected, and more responsive without creating more work for clinicians. With edge AI, unified workflows, and local processing that works instantly, Caregility is helping providers turn the patient room into an operational asset for safer, more efficient care.”
“Our mission is to help health systems use technology to strengthen human connection in care delivery,” said Ron Gaboury, CEO of Caregility. “When AI can identify risk early, virtual teams can step in faster, and bedside staff can focus more of their time on patients instead of task overload — that is where meaningful transformation happens.”
HIMSS attendees are encouraged to visit Booth 3511 to experience how Caregility is helping health systems create more intelligent, resilient, and sustainable care environments through edge AI, smart sensors, and enterprise virtual care orchestration. To schedule a meeting at HIMSS, visit insights.caregility.com/visit-caregility-at-himss26 or learn more at caregility.com.
About Caregility
Caregility is a global leader in enterprise connected care solutions, enabling organizations to deliver care anytime, anywhere. The Caregility Connected Care™ Platform spans inpatient, outpatient, and home settings, helping health systems accelerate digital transformation through secure, scalable, and seamlessly integrated virtual care solutions. Doctors, nurses, and patients around the world rely on Caregility’s smart room devices, virtual nursing, observation, consultation, and AI-enhanced applications to improve clinical workflows, patient safety, workforce efficiency, and care access. Trusted by leading health systems internationally, with millions of virtual care sessions annually, Caregility is connecting care everywhere.
Through its partnership with Caregility, Rome Health is bringing collaborative, technology-enabled nursing support to patients and care teams.
Sarah Dutch, RN, Virtual Nursing Clinical Coordinator at Rome Health, works from the hospital’s virtual nursing hub, supporting patients and bedside nurses on the 2 East Medical-Surgical Unit.
February 20, 2026 – Rome Health has introduced a virtual nursing program on its 2 East Medical–Surgical Unit, bringing experienced nurses together with new technology to strengthen patient care and support bedside nurses.
Funded through a Nursing Initiative Grant from the Mother Cabrini Health Foundation, the program adds dedicated virtual nurses working with bedside nurses to enhance patient education, assist with discharge planning, and help ensure patients are fully prepared to continue their care at home.
Using technology from Caregility, cameras installed in every patient room on the 2 East unit allow virtual nurses to securely connect with patients through the in-room televisions. The new program reflects a growing trend in healthcare to use technology to reduce administrative burdens on nurses while maintaining a strong personal connection with patients.
“Our goal is to give bedside nurses more time to focus on direct patient care,” said Virtual Nursing Clinical Coordinator Sarah Dutch, RN. “Virtual nurses help guide patients through discharge instructions, answer questions, and make sure they understand the next steps in their care.”
Unlike remote call centers or outsourced services, Rome Health’s virtual nurses are hospital employees with extensive clinical experience who work onsite at the hospital from a centralized workspace. Their role is fully integrated into the care team, collaborating closely with nurses on the unit throughout the day. The bedside nurse continues to serve as the primary nurse and provides hands-on care.
“The program represents an important investment in both patient experience and the nursing workforce,” said Chief Nursing Officer Ashley Edwards DNP RN NE-BC. “Discharge is one of the most critical moments in a patient’s hospital stay. By dedicating experienced nurses to focus on education and transition planning, the virtual nursing program helps patients leave the hospital with a clearer understanding of medications, follow-up care, and warning signs to watch for at home.”
“We’re grateful to the Mother Cabrini Health Foundation for investing in innovative ways to support nurses and patients,” said Edwards said. “Their funding for both the technology and the nursing resources made it possible for us to launch virtual nursing and give our bedside nurses more time where it matters most — with their patients.”
Caregility Launches Japan’s First Microsoft Azure-Based Enterprise Connected Care Solution
The expansion enables clinical teams in Japan to implement Tele-ICU, Remote Monitoring, Virtual Nursing, and other digitally enabled care models, improving staff collaboration, patient safety, and care access.
WALL, N.J. — February 19, 2026 — Caregility Corporation, a global leader in AI-assisted connected care, today announced the launch of the first enterprise-grade virtual care solution built on Microsoft Azure in Japan. The cloud-hosted Caregility Connected Care™ Platform establishes a scalable foundation for advanced remote workflows across acute care facilities in Japan. Purpose-built to support high-acuity clinical environments, the platform brings real-time remote patient engagement and digital care team collaboration into bedside care while meeting Japan’s strict data sovereignty and regulatory requirements.
The solution enables a broad range of acute clinical workflows, including virtual ICU collaboration, clinician-to-clinician consultation, remote monitoring and observation, and escalation support. Developed for inpatient environments, the platform leverages native AI solutions, including the industry’s only completely edge-based Computer Vision, Bed Sore alerts, and Incontinence sensors, helping clinicians make faster, more informed decisions and maintain care continuity across multiple locations.
Built for reliability and scale, the platform is trusted by over 1,000 hospitals globally and supports over 20 million virtual care sessions annually. Flexible architecture allows health systems to deploy in public or private cloud environments, localize regional requirements, and scale across facilities without compromising performance or uptime.
“A secure, scalable cloud foundation is essential for the future of connected care,” said Mike Brandofino, President and COO of Caregility. “Limited clinical resources are a global problem, and by launching our platform on Azure in Japan, we’re enabling health systems in the region to share invaluable specialist expertise in real time in a way that maximizes patient access without compromising performance.”
The Japan deployment marks the latest step in Caregility’s ongoing global expansion efforts, which include Saudi Arabia, Jordon, and Canada, delivering on the organization’s mission to deliver enterprise-grade connected care infrastructure that adapts to the clinical, regulatory, and operational needs of health systems worldwide.
About Caregility
Caregility (caregility.com) is the global leader in enterprise connected care solutions, enabling organizations to deliver care anytime, anywhere. The Caregility Connected Care™ Platform spans inpatient, outpatient, and home settings, helping health systems accelerate digital transformation by improving clinical workflows, patient experience, and workforce efficiency through secure, scalable, and seamlessly integrated digital health solutions. Doctors, nurses, and patients around the world rely on our telehealth edge devices and virtual nursing, observation, and consultation applications to enhance clinical insights, patient safety, and efficiency. Trusted by 1,100+ hospitals in health systems around the globe, with over 19,000 contracted bedside sensors hosting over six million virtual care sessions annually, Caregility is connecting care everywhere.
US Contact: Jess Clifton Director of Marketing Caregility jclifton@caregility.com 678-360-9043
Nurse managers are constantly balancing staff workload, unit flow, and patient safety. The Monitor page is built to help these clinical leaders quickly identify what needs attention and take appropriate actions. The iCC Monitor dashboard provides a single, unified, real-time view of all patient rooms on a unit, giving nurse managers instant situational awareness. iCare Coordinator transforms passive monitoring into proactive care coordination by combining room status, patient activity, and alerts into a single screen.
The new Monitor dashboard in Caregility’s iCare Coordinator application supports real-time situational awareness of all patient rooms on a unit.
As the industry’s only centralized command hub for virtual care coordination, iCare Coordinator streamlines task management, bedside alerting, and communication, ensuring seamless collaboration between bedside and remote care teams. With the addition of Monitor, iCC supports coordinated workflows across the nursing ecosystem, giving teams enhanced visibility and tools to act faster, work smarter, and deliver safer care:
Virtual Nurses: Centralized virtual care and bedside alert management with task assignments and tracking to support more efficient workflows.
Bedside Nurses: Visibility into virtual tasks being handled by remote team members, reducing interruptions and improving unit coordination.
Nurse Managers: A consolidated, real-time view of room status, patient activity, and alerts across the unit to rapidly identify priorities and direct care where it’s needed.
Nursing Leadership: Actionable analytics to assess task completion by unit, assignee, and type, supporting workflow optimization and helping quantify time and cost savings associated with virtual care.
“Health systems are under increasing pressure to do more with fewer resources while maintaining the highest standards of patient safety,” said Kedar Ganta, Chief Product, Technology, and AI Officer of Caregility. “With iCare Coordinator, we’re giving nurse managers the ability to make sure every patient room is monitored so they can focus care when and where it’s needed across the enterprise.”
“Clinical excellence shouldn’t depend on superhuman memory,” added Ganta. “We’ve built a platform that combines intelligent task management with real-time situational awareness, giving nurses the cognitive support they need to see individual tasks and the big picture, particularly during moments when it matters most.”
Caregility (caregility.com) is the global leader in enterprise connected care solutions, enabling organizations to deliver care anytime, anywhere. The Caregility Connected Care™ Platform spans inpatient, outpatient, and home settings, helping health systems accelerate digital transformation by improving clinical workflows, patient experience, and workforce efficiency through secure, scalable, and seamlessly integrated digital health solutions. Doctors, nurses, and patients around the world rely on our telehealth edge devices and virtual nursing, observation, and consultation applications to enhance clinical insights, patient safety, and efficiency. Trusted by 1,100+ hospitals in health systems around the globe, with over 19,000 contracted sensors hosting over six million virtual care sessions annually, Caregility is connecting care everywhere.
Caregility Launches the “LOOP” to Help Hospitals Quantify the Value and Workforce Impact of Virtual Care
The ROI framework evaluates how AI-enabled connected care improves healthcare delivery, reduces labor pressure, and drives operational efficiency
Wall, NJ – Dec. 3, 2025 – Caregility, a global enterprise telehealth leader connecting care for patients and clinicians everywhere through innovative virtual care and AI-powered solutions, today announced the launch of the Lens on Organizational Performance, or LOOP. This breakthrough framework enables hospitals to objectively measure the effectiveness of virtual care and its contribution to smarter, more efficient workforce utilization.
A New Starting Point: Diagnostic Insight into Workforce Utilization
A core component of the LOOP is its initial diagnostics, which analyze how effectively health systems are using their clinical workforce before and after virtual care implementation. This includes evaluating changes in overtime usage, contract and agency labor dependence, overall labor expenditures, and workflow time allocation and outcomes achieved.
This diagnostic baseline allows hospitals to see not just what changed, but why, and whether virtual care is truly acting as a catalyst for more efficient, effective care delivery.
“Caregility doesn’t want to simply implement technology,” said Susan Kristiniak, DHA, MSN, RN, NEA-BC, AHN-BC, Chief Nursing Officer at Caregility. “We want to positively impact care delivery and prove it’s working. The LOOP gives hospitals the visibility to determine whether virtual care is meaningfully helping to improve patient outcomes and workforce efficiency. We built this framework so health systems can hold us accountable for results while celebrating measurable operational and clinical gains.”
Customizable Benchmarks and Point-of-Care Measurement
Every hospital’s goals, staffing model, and care environment are unique. The LOOP allows health systems to customize benchmark assumptions, identify their own program goals and KPIs, and choose which points of care they want to track—whether inpatient, observation units, bedside virtual nursing, telemetry, ICU, hospital-at-home, or other areas. This flexibility ensures that each health system measures value aligned to its own priorities.
A Customer Perspective on the Need for Ongoing Measurement
“Like many hospitals across the country, we made significant investments in virtual care to help address staffing shortages and improve the efficiency of our operations. As virtual care has become woven into more of our core workflows, we’ve reached a point where we need a reliable, ongoing way to measure and monitor its effectiveness. With the LOOP, Caregility is on the right track to give us the clarity and confidence to understand what’s working, identify where to improve quality, and support our expansion plans with real evidence behind every step.” — Kourtney Matlock, MHSA, President of Baptist Health Rehabilitation Institute and System Post Acute Services
Evidence-Based, Low-Lift, High-Impact
The process to initiate LOOP analytics requires minimal effort from hospital teams. Caregility performs the complete analysis and delivers a comprehensive ROI and outcomes report, an interactive performance dashboard, and insights into clinical quality, operational efficiency, workforce utilization, and staff satisfaction.
About Caregility Caregility is the global leader in enterprise connected care solutions, enabling organizations to deliver care anytime, anywhere. The flagship Caregility Connected Care™ platform spans inpatient, outpatient, and home settings, supporting millions of virtual care encounters annually. Caregility helps health systems accelerate digital transformation by improving clinical workflows, patient experience, and workforce efficiency through secure, scalable, and seamlessly integrated digital health solutions.
Caregility Launches Care Square – Powering Smart Hospitals of the Future with the Industry’s Most Comprehensive Connected Care Ecosystem
Care Square’s open architecture integrates AI, virtual care, and peripheral systems and sensors to amplify clinical intelligence, collaboration, and patient engagement.
Wall Township, NJ – Nov. 20, 2025– Caregility, a global enterprise telehealth leader dedicated to connecting care for patients and clinicians everywhere through innovative virtual care and AI-powered solutions, today announced the launch of Care Square, a groundbreaking connected ecosystem designed to streamline and elevate patient care workflows and power the next generation of Smart Hospitals.
Foundational to the Caregility Connected Care™ platform, Care Square is a fully integrated ecosystem of multiple solutions, seamlessly aligned for patient-centered care. Built on years of collaboration with leading health systems, Care Square unifies dozens of best-in-breed data collection sensors and medical monitoring devices, AI automation and predictive analytics, audio and video communications, interactive smart TVs and digital whiteboards, nurse call systems, EHRs, and more. Care Square delivers the foundation for an enterprise-wide connected care platform that enhances collaboration, clinical workflows, operational efficiency, and patient experience.
The launch of Care Square marks a new phase in Caregility’s “Build on Us” initiative, a strategic program inviting partners and health systems to leverage Caregility’s open architecture to expand the digital health ecosystem and build out fully connected Smart Hospitals.
“Unintegrated or incompatible siloed applications and point solutions often slow down clinical workflows and fail to deliver improvements in patient care,” said Ron Gaboury, CEO of Caregility. “With Care Square, we’ve created a unified ecosystem that integrates virtual care, AI, digital health, and smart room innovation into one seamless platform that delivers measurable improvements in care delivery. It’s the catalyst for digital health transformation and the foundation of the smart hospital of the future.”
Reimagining the Smart Room of the Future
Care Square enables intelligent, connected patient rooms that transform care delivery. By bringing together virtual care, EHR-integrated workflows, AI-powered monitoring and sensing, and automated device management, Care Square supports:
Real-time Situational Awareness – Context-aware data flows between bedside sensors and devices and care teams, with actionable insights.
Improved Care Coordination – Connect remote and bedside care teams for elevated care delivery.
Optimized Clinical Workflows – Automate data collection and routine tasks to free up clinicians for higher-value care.
Elevated Patient Experience – Timely care delivery with personalized engagement.
“Having a partner that is dedicated to a holistic approach to digital and virtual care is critical to achieving our long-term vision for healthcare transformation,” said Jon Witenko, System Director of Digital Transformation at Lee Health. “Care Square provides the kind of integrated platform that is helping us streamline and speed up patient care delivery, optimize our clinical workflows, and deploy at scale.”
A Unified Digital Health Ecosystem
Care Square builds on Caregility’s proven track record supporting 1,100+ hospitals, 30,000+ connected devices, and 6M+ annual virtual care sessions. The platform delivers:
Best-in-Breed Partner Access – Integrated solutions from leading digital health, AI, and device innovators that streamline and accelerate clinical workflows.
Enterprise Interoperability – Deep integration with EHRs, sensors, medical devices, and smart room platforms to eliminate data silos.
Smart Hospital Enablement – A connected care infrastructure that improves clinical workflows, patient experience, and operational scalability.
Simplified Vendor Management – One platform, one contract, multiple capabilities—reducing complexity across IT and clinical operations.
Future-Ready Architecture – An open, API-first design built to integrate emerging technologies and next-generation care models.
With Care Square, Caregility sets a new standard for digital health innovation, delivering the connectivity, intelligence, and flexibility required to drive the industry’s evolution toward fully integrated Smart Hospitals and healthcare transformation.
Learn more about the Care Square integration ecosystem here. Parties interested in joining the Care Square ecosystem can learn more here.
About Caregility Caregility is the global leader in enterprise connected care solutions, enabling organizations to deliver care anytime, anywhere. The flagship Caregility Connected Care™ platform spans inpatient, outpatient, and home settings, supporting millions of virtual care encounters annually. Caregility helps health systems accelerate digital transformation by improving clinical workflows, patient experience, and workforce efficiency through secure, scalable, and seamlessly integrated digital health solutions.
Caregility and MOD3RN Care Partner to Modernize Healthcare Delivery in Australia
WALL, N.J. and BARANGAROO, Australia, Nov. 3, 2025 — Caregility Corporation, a global enterprise telehealth leader dedicated to connecting care for patients and clinicians everywhere through innovative virtual care and AI-powered solutions, today announced a strategic reseller partnership with MOD3RN Care, a leading Australia-based technology solutions provider. The collaboration aims to accelerate the adoption of virtual care and AI-enabled care models across Australia to strengthen clinical capacity, improve patient safety, and reduce staff burnout.
The partnership aligns with growing momentum across Australia’s public and private sectors to modernize care delivery through hybrid models that combine clinical excellence with digital efficiency. Under the agreement, MOD3RN Care will distribute Caregility’s Connected Care™ Platform and edge AI devices throughout the region, supporting hospitals and health systems as they adopt scalable, secure, virtual care programs spanning inpatient, outpatient, long-term care, and home settings.
“Australia’s health systems are facing many of the same workforce challenges the U.S. experienced during and following the pandemic,” said Nicholas Rorris, CEO of MOD3RN Care. “Caregility’s Connected Care Platform and Virtual Nursing workflows have demonstrated how technology can extend nurses’ reach, ease workloads, and deliver safer, more consistent care. Together, we’re helping Australian hospitals augment, not replace, clinicians with intelligent tools that add more care minutes to their day.”
Caregility customers have achieved measurable results after implementing virtual care models, including:
A leading health system reducing nursing turnover from 23% to 14% in one month
A 200-bed deployment earned back 780 hours for bedside staff in a single month
Another health system reducing average Length-of-Stay (LOS) by 0.7 days
The Caregility Connected Care Platform powers a full suite of clinical workflows, including Virtual Nursing, Virtual Observation, and multi-specialty Virtual Consults, using integrated edge AI devices and sensors to improve care efficiency. Deployed across more than 1,100 hospitals globally, the platform offers embedded Epic EHR integration, proactive device monitoring, remote updates, and uptime performance exceeding 99%.
“Virtual and AI-supported care models are becoming a cornerstone of modern healthcare delivery globally,” said Mike Brandofino, President and COO of Caregility. “Partnering with MOD3RN Care gives us a trusted onshore collaborator to help Australian providers tap into proven models that improve staff efficiency and patient outcomes.”
Caregility will localise hosting within Australian data centres to ensure compliance with national data sovereignty and privacy requirements. The partnership sets the stage for collaboration with leading public and private healthcare organisations as they explore new ways to support the clinical workforce through technology.
About Caregility Caregility Corporation is a global leader in enterprise telehealth, uniting patients and clinicians through secure, scalable, and AI-powered virtual care solutions. The Caregility Connected Care™ Platform supports hospitals and health systems worldwide, enabling seamless care delivery across settings, from inpatient care to hospital-at-home. Today, Caregility connects care in more than 1,100 hospitals across 85 health systems, with over 19,000 contracted bedside sensors hosting over six million virtual care sessions annually.
About Modern Care MOD3RN Care has over 65 years of combined experience delivering technology solutions to Australian businesses. With global reach and a strong local presence, MOD3RN Care helps organisations modernise infrastructure, enhance innovation, and prepare for tomorrow’s landscape. As a Platinum Distributor and Global Partner of 3verest, MOD3RN Care enables clients to realise the full potential of next-generation cloud and digital transformation solutions.
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