Lee Health Expands Virtual Nursing Program with Caregility
The Florida-based health system will significantly expand inpatient telehealth to connect hospital patients and staff with remote nurse resources.
Wall, NJ and Fort Myers, FL (Oct 16, 2024) – Lee Health, one of Florida’s largest health systems, is significantly expanding its Virtual Nursing Program with Caregility, a leading enterprise telehealth company.
Through the initiative, Lee Health continues its commitment to modernizing care delivery, enhancing clinical efficiency, and improving patient and staff satisfaction. The latest expansion includes the deployment of Caregility APS200 Duo dual-camera telehealth devices, building on the existing fleet of telehealth wall systems and carts to more than double the health system’s inpatient virtual care footprint. With this expansion, Lee Health’s virtual acute care infrastructure will cover more than half of the health system’s hospital beds, equipping nearly 1,000 patient rooms with bedside telehealth technology.
“The growth of our telehealth options accelerated during the COVID-19 pandemic out of necessity to ensure patients received important care safely and we were able to ensure continuous support for our medical teams,” said Rick Schooler, Chief Information Officer of Lee Health. “Through our expansion since then, we’ve evolved our virtual care capabilities to include an award-winning inpatient virtual observation program and now virtual nursing to improve patient outcomes utilizing available, improved technology to help our clinical staff.”
“This expansion is an important part of Lee Health’s broader strategy to modernize healthcare delivery,” said Jennifer Higgins, DNP, RN, NEA-BC, Chief Nursing Officer of Lee Health. “Our virtual nursing program introduces innovative possibilities in patient care workflows by connecting the care in the complex patient journey. From admissions and discharges to continuous patient monitoring, patients benefit from an additional team member dedicated to their care. We anticipate this additionally offering our nurses time for patients that need more hands-on care.”
“Having eyes and ears in every room enables remote caregivers to respond more effectively to the needs of patients and bedside staff across the enterprise,” said Wendy Deibert, Chief Nursing Officer at Caregility. “This expansion represents a significant step forward in Lee Health’s digital health strategy, paving the way for future innovation at the intersection of virtual care, bedside care, and AI, and we’re honored to support their mission to advance the art of what’s possible in healthcare delivery.”
As a foundational partner, Caregility has worked closely with Lee Health to create a future-proof solution that supports a broad array of clinical workflows, offers AI capabilities, and can support local edge processing. The Caregility Cloud™ virtual care platform serves as the backbone for all of Lee Health’s virtual care programs.
Lee Health’s investment scales its virtual nursing program, supported by Caregility’s unique remote fleet management tools, which mitigate device support hurdles and improve operations. With around-the-clock monitoring and support, as well as seamless software updates via Caregility’s cloud-based administration portal, Lee Health can ensure that its telehealth devices remain operational with minimal on-site maintenance requirements.
“With our edge-processing, dual-camera APS200 Duo devices that support multiple concurrent workflows, we have built a commercial offering designed to be deployed at scale,” said Ron Gaboury, CEO of Caregility. “Our mission with Lee Health and other customers is to set the foundation for long-term growth and hospital-room-of-the-future innovation. This empowers care teams to maximize virtual care workflows while reducing up-front costs and operational challenges associated with maintaining a device in every room.”
About Lee Health Since the opening of the first hospital in 1916, Lee Health has been a healthcare leader in Southwest Florida, constantly evolving to meet the needs of the community. A non-profit, integrated healthcare services organization, Lee Health is committed to the well-being of every individual served, focused on healthy living and maintaining good health. Healthcare services are conveniently located throughout the community in four acute care hospitals, two specialty hospitals, outpatient centers, walk-in medical centers, primary care and specialty physician practices, and other services across the continuum of care. Learn more at www.LeeHealth.org.
About Caregility Caregility (caregility.com) is a telehealth solution provider connecting care everywhere. Designated as the Best in KLAS® Virtual Care Platform (non-EMR) in 2021, 2022, and 2023, Caregility Cloud™ brings bedside care, virtual encounters, and AI capabilities together at the point of care. Doctors, nurses, and patients around the world rely on our intelligent telehealth edge devices and virtual nursing, observation, and engagement applications to enhance clinical insights, patient safety, and efficiency. Trusted by over 75 health systems, deployed in more than 1,000 hospitals, and supporting over 30,000 connected devices and millions of virtual sessions annually, Caregility is helping transform healthcare delivery across inpatient, outpatient, and home settings.
Caregility Releases First Edge-Based Computer Vision AI Capability for Healthcare
Caregility eliminates reliance on expensive cloud processing for computer vision application
Wall, NJ (August 13, 2024) – Caregility Corporation, an enterprise telehealth leader dedicated to connecting care for patients and clinicians everywhere, is excited to announce the release of new fall risk detection capability in its iObserver solution. Hospital care teams use iObserver for continuous observation of patients at risk of self-harm or falls. The new artificial intelligence (AI) capability, developed natively by Caregility, uses computer vision to analyze visual information, detect fall risks, and alert caregivers accordingly.
The Caregility platform allows AI technology to run entirely on telehealth edge devices in the patient room, eliminating the need to stream patient audio-visual data to the cloud. This approach ensures cost-effective, scalable solutions across thousands of rooms where Caregility endpoints are available today. Other comparable technologies face challenges related to bandwidth for video streams and the processing power needed to scale across numerous rooms. Most importantly, this purposeful application of computer vision technology underscores Caregility’s commitment to responsible AI, as visual data is processed locally, safeguarding data protection and privacy.
“Our open and adaptable platform allows us to develop native AI capabilities when possible while also evaluating other third-party solutions to determine if they can add value to caregivers’ workflows,” said Kedar Ganta, Caregility’s Chief Product and Engineering Officer. “This flexibility keeps us at the forefront of AI advancements without being locked into a single solution.”
“We’re redefining the future of telehealth with AI-powered edge computing,” said Bin Guan, Caregility’s Chief Innovation Officer. “By breaking down traditional barriers to AI adoption, we’re enabling healthcare providers to leverage cutting-edge technology without sacrificing operational efficiency or data privacy.”
“This breakthrough in AI at the edge is confirmation of Caregility’s ability to innovate,” added Mike Brandofino, Caregility’s President and Chief Operating Officer. “At the same time, no company can provide all the technology required to deliver on the modernization of care. Caregility remains committed to integrating with other AI technology partners where it makes sense in order to bring value and flexibility to our customers. This ultimately provides them with a foundational platform they can build on for the foreseeable future.”
Caregility’s computer vision capability is available to be used on every one of the more than 15,000 Caregility edge devices currently installed in hospitals around the globe. This is a testament to the value and durability of Caregility’s purpose-built devices, called Access Point of Care Systems (APS). The first APS system ever deployed by the company is still running after six and half years in continuous operation, proving that choosing Caregility means that health systems will have a future-proof solution that can adapt as new technology is introduced.
“Our approach to AI involves understanding the challenges our customers face and then identifying where technology can play a role,” said Ganta. “We believe that combining our video AI and audio AI with specialized third-party solutions, such as contactless vitals tracking, can provide caregivers with valuable insights to improve patient outcomes. By leveraging our edge devices and avoiding the challenges of cloud-based AI, we can achieve faster and more accurate results with our proprietary technology.”
About Caregility Caregility Corporation is dedicated to connecting patients and clinicians everywhere with its Caregility Cloud™ virtual care platform. Awarded the Best in KLAS Virtual Care Platform (non-EMR) in 2021, 2022, and 2023, Caregility Cloud™ powers a purpose-built ecosystem of enterprise telehealth solutions across the care continuum. Caregility provides secure, reliable, and HIPAA-compliant audio and video communication designed for any device and clinical workflow in both acute and ambulatory settings. Today Caregility supports more than 1,100 hospitals across over 85 health systems with over six million virtual care sessions hosted annually. From critical and acute, to urgent and emergent, to post-acute and ambulatory, as well as hospital-at-home, Caregility is connecting care everywhere. Follow Caregility on LinkedIn and Twitter at @caregility.
Baptist Health, Caregility Expand Partnership to Enhance Patient Care
Arkansas-based health system to more than double its bedside telehealth footprint with expansion of virtual nursing, support staff, and providers
EATONTOWN, N.J. and LITTLE ROCK, Ark. (May 9, 2024) – Baptist Health and Caregility are pleased to announce an expanded partnership aimed at enhancing patient care across the Arkansas-based healthcare organization.
Baptist Health will enhance its bedside care teams by increasing its usage of Caregility intelligent telehealth devices to more than 700 bedsides system-wide, doubling the footprint of the healthcare organization’s inpatient telehealth services. The initiative adds virtual clinical resources to support in-person bedside care and help improve patient outcomes. This collaboration underscores both organizations’ commitment to leveraging technology to transform healthcare delivery and meet the evolving needs of patients and staff.
The enhanced partnership builds upon Baptist Health’s previous success with virtual admissions and discharge programs, currently supported by more than 300 wall-mounted and cart-based Caregility telehealth devices across 11 hospitals. Since partnering on virtual care services with Caregility in 2021, telehealth session volume for Baptist Health has increased from roughly 1,000 virtual visits per quarter to more than 20,000.
In early 2023, Baptist Health Rehabilitation Institute successfully launched Arkansas’ first virtual nursing program to provide additional support to bedside nurses, patients and families. The program then expanded to the healing ministry’s hospitals in Stuttgart, Malvern and Heber Springs. Thanks to positive patient outcomes and feedback, Baptist Health will roll out virtual care programs on every medical and surgical floor across the organization.
As part of this expansion, Baptist Health will deploy Caregility’s new, highly advanced telehealth devices and award-winning Caregility Cloud™ virtual care platform in more than 500 additional patient rooms at the health system’s flagship hospital, Baptist Health Medical Center-Little Rock, as well as Baptist Health Medical Center-North Little Rock and Baptist Health-Fort Smith. These devices will support the expansion of virtual nursing and the rollout of virtual support staff and virtual providers in the coming months. Additionally, a centralized hub to support virtual nursing and virtual sitters has opened on the Baptist Health Medical Center-Little Rock campus.
“Embracing virtual support as part of our acute care bedside support and quality strategy signifies a pivotal step forward in how we envision the future of healthcare at Baptist Health. Baptist Health first added virtual care in 2005, and we have continued to advance with the latest technology bringing us to where we are today with our partnership with Caregility. This expansion is more than an initiative; it’s a commitment to providing health equity across our state, setting new standards in patient and provider satisfaction, and furthering our mission to be the employer of choice in Arkansas.”
– Kourtney Matlock President of Baptist Health Rehabilitation Institute and system post-acute services
The partnership exponentially increases the eyes and ears able to focus on patients, reducing pressure on bedside staff by redistributing tasks that a virtual nurse or support staff can field. As a result of increased telehealth services in acute care settings, healthcare systems see significant time savings and improved throughput (the process of moving patients through the hospital system from admission to discharge). Having virtual options at the bedside appeals to patients as well, as evidenced by improved patient satisfaction ratings in early field trials.
“We are at a point where this type of care model is not an option for our health systems, it is the only way they can address staffing issues and remain competitive,” said Caregility President and COO Mike Brandofino. “This partnership with Baptist Health is a great example of how Caregility can make it easy to deploy intelligent devices and services to enhance patient care through virtual programs.”
Caregility Cloud™ allows health systems to easily centralize and scale programs such as Virtual Nursing, Virtual Patient Observation, Virtual Rounding, and Virtual Consultations in inpatient settings, improving staffing flexibility and workflow efficiency and making it easier to engage remote specialists and interpreters to support patient access and health equity. Trusted by more than 1,000 U.S. hospitals for high reliability, the platform is favored for its adaptability to a multitude of workflows and integrations with clinical platforms, including Epic.
About Baptist Health For more than a century, Baptist Health has delivered all its best in health care through Christian compassion and innovative services. Baptist Health, Arkansas’s most comprehensive healthcare organization, is here For You. For Life. – with more than 250 points of access that include twelve hospitals, urgent care centers, a senior living community, over 100 primary and specialty care clinics, a college with studies in nursing and allied health, and a graduate residency program. It is also the largest private not-for-profit healthcare organization based in Arkansas, providing care through the support of approximately 11,000 employees, groundbreaking treatments, renowned physicians and community outreach programs. For more information about Baptist Health, visit Baptist-Health.com, call Baptist Health HealthLine at 1-888-BAPTIST or download the myBaptistHealth app.
About Caregility Caregility (caregility.com) is a telehealth solution provider connecting care everywhere. Designated as the Best in KLAS® Virtual Care Platform (non-EMR) in 2021, 2022, and 2023, Caregility Cloud™ brings bedside care, virtual encounters, and AI capabilities together at the point of care. Doctors, nurses, and patients around the world rely on our intelligent telehealth edge devices and virtual nursing, observation, and engagement applications to enhance clinical insights, patient safety, and efficiency. Trusted by over 75 health systems, deployed in more than 1,000 hospitals, and supporting over 30,000 connected devices and millions of virtual sessions annually, Caregility is helping transform healthcare delivery across inpatient, outpatient, and home settings.
Caregility to Showcase the “Intelligent Hospital Room of the Future” at HIMSS24
EATONTOWN, NJ (March 7, 2024) – Caregility, a pioneer in enterprise telehealth solutions, is excited to showcase its Intelligent Hospital Room of the Future at the 2024 HIMSS Global Health Conference & Exhibition, taking place in Orlando, Florida, March 11-15. The installation, located at Caregility booth 4121, will highlight innovative technologies that are helping health systems transform clinical workflows to improve the care experience for patients and clinicians.
AI-ready telehealth edge devices purpose-built for cost-effective, large-scale deployments that allow hospitals to leverage existing networks and in-room patient engagement platforms to extend virtual care and AI capabilities to every patient’s bedside.
A self-healing telehealth platform with a proven track record of supporting millions of virtual care sessions annually that centralizes device fleet management and telehealth program and user administration.
Intuitive care applications designed by clinicians for clinicians that streamline one-on-one and one-to-many workflows such as Virtual Nursing and Virtual Patient Observation.
Responsible AI enhancements that augment patient safety, clinical insight, and operational value using computer vision, radar-based sensors, and sound analytics.
Intelligent integrations with leading EHRs and nurse call systems, plus connected care devices like digital stethoscopes to share patient data with remote clinicians in real-time.
The Intelligent Hospital Room of the Future unlocks more efficient ways for care teams to field and standardize common tasks that can effectively be completed remotely, helping to offset staffing challenges and reduce stress on bedside clinicians. “Together, these solutions elevate the standard of care, improving patient satisfaction and creating a foundation for hybrid care model innovation,” said Caregility CEO Ron Gaboury.
As part of the exhibit, Caregility will demonstrate its first dual-camera telehealth edge device, the new APS200 Duo, for the first time. This intelligent telehealth endpoint includes AI-ready computer processing power, a wide-angle camera for patient observation, and a high-definition 40x zoom camera for supporting Virtual Nursing and other hybrid care programs such as Tele-ICU.
Visitors at booth 4121 can also explore integrated solution offerings from Caregility Cloud™ ecosystem partners, including virtual clinical services from Equum Medical and Hicuity Health, and interpreter services from LanguageLine Solutions. Attendees can also preview several integrated AI capabilities, including:
Augmented Observation tools that help remote sitters keep at-risk patients safe, protect floor staff, and prevent disoriented patients from wandering.
Vitals Trending tools that provide continuous, longitudinal insight into resting heart and respiratory rates to help care teams detect patient deterioration earlier and intervene faster.
Vitals Scanning tools that use computer vision technology to remotely measure a patient’s blood pressure as well as heart and respiratory rates during virtual visits and exams.
HIMSS24 attendees are invited to tour the Intelligent Hospital Room of the Future at Caregility booth 4121 to learn more about how health systems are transforming the future of healthcare delivery through hybrid care enablement. Learn more at www.caregility.com/HIMSS-2024.
About Caregility Caregility (caregility.com) is a telehealth solution provider connecting care everywhere. Designated as the Best in KLAS® Virtual Care Platform (non-EMR) in 2021, 2022, and 2023, Caregility Cloud™ brings bedside care, virtual encounters, and AI capabilities together at the point of care. Doctors, nurses, and patients around the world rely on our intelligent telehealth edge devices and virtual nursing, observation, and engagement applications to enhance clinical insights, patient safety, and efficiency. Trusted by over 75 health systems, deployed in more than 1,000 hospitals, and supporting over 30,000 connected devices and millions of virtual sessions annually, Caregility is helping to transform healthcare delivery across inpatient, outpatient, and home settings.
Caregility Helps Transform Inpatient Care with New AI-Enhanced Telehealth Systems
The intelligent telehealth edge devices support multiple audio and video streams at the bedside, enabling providers to deploy advanced hybrid care delivery models at scale.
EATONTOWN, NJ (January 11, 2024) – In a significant leap forward for inpatient care, Caregility is proud to introduce a new class of adaptive telehealth edge devices designed to seamlessly support hybrid care models that bring remote clinicians and artificial intelligence (AI) capabilities into bedside workflows at the point of care.
The groundbreaking APS200 Duo is the company’s first dual-camera, all-in-one system with onboard edge computing and a powerful dedicated graphics engine. The APS200 Duo includes a wide-angle camera for remote patient observation and a high-definition 40x power zoom camera for virtual nursing programs and remote patient examinations.
The second-generation APS100 Pro is a reimagined all-in-one system with a wide-angle camera for remote patient observation. The versatile APS100 Pro can be expanded with the APS FlexCam, an external high-definition 40x power zoom video camera for virtual nursing programs and remote patient examinations. The APS100 Pro and APS FlexCam feature flexible wiring options, including Power-Over-Ethernet (PoE+) support.
These advanced telehealth edge devices, specifically built for inpatient settings, not only offer superior audio and video capabilities but also open new avenues for hybrid healthcare delivery, offsetting clinical staffing shortages and enhancing patient monitoring with AI-driven insights. The devices integrate with the award-winning Caregility Cloud™ virtual care platform to enable a multitude of clinical applications. Multiple audio and video streams from each telehealth endpoint can support concurrent clinical workflows such as continuous remote patient observation and ad hoc specialty consultations.
The AI-enhanced telehealth edge devices facilitate seamless virtual clinical interactions, enhancing the efficiency and quality of patient care and clinical team collaboration. The dual-camera configurations allow for virtual encounters and AI-supported continuous patient monitoring to be conducted in tandem, helping healthcare professionals detect and alert staff to unattended patient movement and vital sign changes that could lead to adverse events so care teams can intervene faster. Advanced microphone arrays and high-quality speakers provide realistic encounters and support acoustic listening AI applications such as ambient documentation for automated, structured EMR reports.
The APS200 Duo, APS100 Pro, and APS FlexCam represent a significant advancement in hospital-based telehealth, offering a new level of support to patients and acting as a workforce multiplier for healthcare providers. Key highlights include:
Built-in edge computing and Wi-Fi, Ethernet, Bluetooth®, USB, and HDMI-CEC connectivity allow for easy AI and peripherals integrations.
Dual HD cameras provide 1080p resolution, ensuring clear and detailed visual interactions.
40x power zoom and a 5x wide-angle field of view support AI feeds as well as interactive patient encounters like virtual nursing and virtual observation.
Night vision supports viewing in dark settings without disturbing the patient.
High-quality microphone arrays enable clear communication in noisy clinical environments.
Seamless integration with EMRs, Clinical Decision Support (CDS) platforms, connected devices, and more.
The FDA-registered Class 1 medical devices can integrate with digital TVs and Interactive Patient Console (IPC) systems in the patient room to maximize space and resources. The Caregility telehealth edge devices also include a wall-mounted vLert button that interfaces with the Caregility Clinical Notifications application, allowing bedside staff to initiate an on-demand session with a virtual nurse or remote clinician. Every Caregility device is self-healing, proactively monitored, and remotely managed to ensure reliability and minimize disruption to patient care.
Early market adopters are using APS200 Duo, APS100 Pro, and APS FlexCam devices to cost-effectively scale AI-enabled telehealth to every patient room.
OhioHealth recently installed 66 APS100 Pro telehealth devices as part of its Patient Room of the Future initiative at the health system’s new Pickerington Methodist Hospital. “From ordering meals to watching educational videos and managing medication schedules, the intuitive technology aims to provide a more personalized hospital stay,” said Tom Gutman, OhioHealth Senior Consultant of Learning Simulation. “The addition of a camera above the TV allows patients to speak virtually with nurses, specialists, or family members. The positive impact is evident to both staff and patients alike.”
UMass Memorial Health recently launched a similar initiative. “We plan to install the APS200 in our new 72-bed inpatient facility – our “hospital of the future” – for a variety of different use cases including e-sitting, virtual rounding, patient-family communication, and even tele-ICU level care,” said David Smith, UMass Memorial Health System Associate VP of Virtual Medicine. “The combination of form factor and advanced PTZ camera control is a sweet spot for the APS200. We wanted to be an early adopter after seeing the prototype and competitive price point. We envision this to be a standard of care for every bed across our healthcare system.”
“Our mission at Caregility is to continuously elevate the art of what’s possible in care delivery to improve the experience for both patients and providers,” said Bin Guan, Caregility Chief Innovation Officer. “Our latest telehealth edge devices offer healthcare organizations an effective way to extend hybrid care at scale – every room, every bed, every patient – so they can deliver the most effective, high-quality care possible.”
Learn more about Caregility’s suite of telehealth devices and schedule a demonstration at www.caregility.com.
About Caregility Caregility (caregility.com) is a telehealth solution provider connecting care everywhere. Designated as the Best in KLAS® Virtual Care Platform (non-EMR) in 2021, 2022, and 2023, Caregility Cloud™ brings bedside care, virtual care, and AI capabilities together at the point of care. Doctors, nurses, and patients around the world rely on our intelligent telehealth edge devices and virtual nursing, observation, and engagement applications to enhance clinical insights, patient safety, and efficiency. Trusted by over 75 health systems, deployed in more than 1,000 hospitals, and supporting over 30,000 connected devices, Caregility is helping to transform healthcare delivery across inpatient and outpatient settings.
Dr. David Shulkin Joins Caregility’s Board of Directors
The Former Secretary of the U.S. Department of Veterans Affairs brings a wealth of experience in healthcare administration and policy to the virtual care company.
EATONTOWN, NJ (November 29, 2023) – Caregility, a leader in enterprise telehealth solutions, proudly announces the addition of Dr. David Shulkin to its Board of Directors. Dr. Shulkin, renowned for his tenure as the Secretary of the U.S. Department of Veterans Affairs, has been instrumental in transforming healthcare through his innovative policies and initiatives. His tenure was marked by significant advancements in patient care and the modernization of healthcare systems, reflecting his deep commitment to improving the lives of veterans and their families.
In his role as Secretary, Dr. Shulkin championed several key initiatives aimed at improving healthcare delivery and access, including the expansion of telehealth services for veterans, enhancing mental health resources, and streamlining services to improve efficiency and patient outcomes. His leadership in these areas demonstrated his forward-thinking approach and dedication to embracing technology for better healthcare.
With a career that spans both public and private healthcare sectors, Dr. Shulkin brings a unique perspective to Caregility. His expertise in healthcare administration, policymaking, and innovation aligns perfectly with Caregility’s mission to transform telehealth services. His insights and experience will be pivotal in guiding Caregility as it continues to innovate and expand its telehealth capabilities, making healthcare more accessible and efficient for patients and providers alike.
Ron Gaboury, CEO of Caregility, expressed his enthusiasm about Dr. Shulkin’s appointment. “We are thrilled to welcome David to our board. His deep understanding of the healthcare industry, combined with his extensive experience in both public and private sectors, makes him an invaluable addition to our team. David’s unique insights will be instrumental in steering Caregility towards groundbreaking achievements in virtual care,” said Gaboury.
Dr. Shulkin shared his excitement about this new role. “Caregility provides next-generation solutions for health systems by providing platform solutions that address the critical issues of workforce shortages and improving labor efficiency. I joined the Board because many systems are looking for the type of integrated cross-platform applications that Caregility has demonstrated a strong track record in implementing.”
Dr. Shulkin’s appointment comes at a crucial time as Caregility continues to pioneer innovative ways to deliver healthcare remotely, furthering its mission to connect care for patients and clinicians everywhere.
About Caregility Caregility is dedicated to connecting patients and clinicians everywhere with its Caregility Cloud™ virtual care platform. Awarded the Best in KLAS Virtual Care Platform (non-EMR) in 2021, 2022, and 2023, Caregility Cloud™ powers a purpose-built ecosystem of enterprise telehealth solutions across the care continuum. Caregility provides secure, reliable, and HIPAA-compliant audio and video communication designed for any device and clinical workflow, in both acute and ambulatory settings. Today Caregility supports more than 1,000 hospitals across over 75 health systems with over six million virtual care sessions hosted annually. From critical and acute, to urgent and emergent, to post-acute and ambulatory, as well as hospital-at-home, Caregility is connecting care everywhere. Follow Caregility on LinkedIn and Twitter at @caregility.
Caregility Introduces New Integrations and Capabilities to Virtual Care Ecosystem that Streamline Clinical Workflows
New telehealth program management tools, connected device integrations, and HL7 capabilities add to the company’s growing list of hybrid care innovations purpose-built to help healthcare organizations increase efficiency while improving patient and clinician experience.
EATONTOWN, NJ (October 30, 2023) – Caregility, an enterprise telehealth leader connecting care for patients and clinicians everywhere, announces the release of new capabilities as part of the company’s highly anticipated Cares 2.0 software series. The Cares 2.0 software enhancements introduce new telehealth program and device fleet management capabilities, peripheral device integrations, and interoperability standard options for more than 75 leading health systems that depend on Caregility Cloud™ (Best in KLAS virtual care platform; 2021, 2022, and 2023) to deliver their virtual care programs.
“Cares 2.0 marks the latest step in our unrelenting pursuit of virtual care applications that help healthcare teams improve process efficiency and positively impact care quality,” said Kedar Ganta, Caregility’s Chief Product and Engineering Officer. “We continue to explore new boundaries to offer patients and care teams innovative ways to transform inpatient care delivery in today’s changing landscape.”
Leverage HL7 and Smart on FHIR interoperability to seamlessly share patient demographic data between the EHR’s admission, discharge, and transfer (ADT) system and virtual care programs to save time and protect data integrity.
Enable virtual encounters between patients and remote caregivers via a wider range of Interactive Patient Console (IPC) systems to offer easy bedside access to remote support and improve patient engagement.
Bring connected care devices such as digital stethoscopes into virtual care sessions to enhance what clinicians can assess remotely in inpatient, outpatient, and home settings.
Create virtual breakout rooms for various clinical workflows, including educational sessions with a large number of participants.
Use the new Program List feature to centrally manage virtual observation programs and easily transfer patient observation session data during virtual sitter and virtual nurse shift changes to save time and avoid redundant data entry in iObserver.
Run batch operations to temporarily suspend endpoint system notifications to simplify device fleet management during planned maintenance and offline activities.
Generate insightful program utilization reports to cost-justify and inform virtual care program expansion plans.
The Cares 2.0 software enhancements add to Caregility’s unprecedented ecosystem of integrated virtual care offerings that empower healthcare organizations to implement telehealth programs tailored to their specific needs and use cases. Meanwhile, the company also continues its work to bring embedded AI capabilities into virtual clinical workflows through new Augmented Observation and Vitals Trending offerings.
The new capabilities build on the company’s award-winning solutions for virtual consults, continuous patient observation, virtual nursing, and more. The Caregility Cloud™ virtual care platform encompasses purpose-built telehealth endpoints, clinically vetted virtual engagement applications, sophisticated device fleet management and program administration, and an unparalleled array of innovation and service provider partners, all underpinned by reliable, cloud-based telehealth trusted by leading health systems.
About Caregility Caregility is dedicated to connecting patients and clinicians everywhere with its Caregility Cloud™ virtual care platform. Awarded the Best in KLAS Virtual Care Platform (non-EMR) in 2021, 2022, and 2023, Caregility Cloud™ powers a purpose-built ecosystem of enterprise telehealth solutions across the care continuum. Caregility provides secure, reliable, and HIPAA-compliant audio and video communication designed for any device and clinical workflow, in both acute and ambulatory settings. Today Caregility supports more than 1,000 hospitals across over 75 health systems with over six million virtual care sessions hosted annually. From critical and acute, to urgent and emergent, to post-acute and ambulatory, as well as hospital-at-home, Caregility is connecting care everywhere. Follow Caregility on LinkedIn and Twitter at @caregility or learn more at www.caregility.com.
Caregility Unveils Multiple AI-Enhanced Hybrid Care Solutions that Harness the Power of Caregility Cloud™ Telehealth Platform
New artificial intelligence applications built on the award-winning platform empower clinicians to deliver better patient care and help health systems manage workforce challenges.
CHICAGO & EATONTOWN, NJ, (April 18, 2023) – Caregility, an enterprise telehealth leader dedicated to connecting care for patients and clinicians everywhere, today announced a new portfolio of AI-enhanced hybrid care solutions built on Caregility Cloud™, its Best in KLAS virtual care platform (non-EMR). The enhancements reduce technology investment risks for hospitals and health systems by offering the flexibility to choose those health AI applications that are the best fit for their environment and needs without creating more IT silos that could hamper workflow and congest networks.
Interest in hybrid care models that blend in-person care with virtual encounters has increased significantly as health systems look to optimize patient care delivery amid workforce shortages. Caregility Cloud™ is a robust telehealth foundation that helps modernize care delivery with advanced video and audio streaming technologies. Transformative clinical programs built on the platform include virtual nursing, tele-ICU, continuous patient observation, and virtual visits.
The AI enhancements announced today unlock even more value for overburdened caregivers and administrative teams struggling to keep up with rising costs and increased demand. A computer vision application analyzes live video streams of patients and their environment to detect movement and changes that could lead to adverse events such as falls or self-harm. A contactless monitoring system continuously captures patient vital signs, detecting variations in heart rate, breathing patterns, and movement that could be indicative of physiological events like awakening from sleep or an induced coma. An ambient clinical intelligence algorithm generates documentation from live clinician and patient conversations for the patient’s electronic health record.
“Integrating artificial intelligence technologies with our leading virtual care platform advances care delivery and empowers the clinicians we serve to focus on patient care,” states Mike Brandofino, President and COO at Caregility. “AI development in healthcare is in the beginning stages. Our customers are asking us for options that they can implement now but won’t box them into an investment that might quickly become obsolete. By harnessing the power of Caregility Cloud™ as the platform of choice, we provide the resilient virtual care infrastructure and endpoints while our business partners focus on AI advancement.”
“Combining virtual care solutions and AI technology yields tremendous potential to enhance and improve a variety of clinical workflows in acute care settings,” said Pete McLain, Chief Strategy Officer at Caregility. “Artificial intelligence has the potential to enhance and augment – not replace – care teams, helping them save time, capture more meaningful patient data, and support clinical decisions and interventions that lead to better care and improved patient outcomes.”
The Caregility Cloud™ Ecosystem is a growing network of Caregility business partners brought together for better healthcare. The new AI innovators joining the ecosystem include Abridge, Ouva, and Xandar Kardian, who are committed to integrating their transformative AI-enhanced hybrid care solutions with the Best in KLAS virtual care platform.
Abridge, a leader in the clinical adaptation of generative AI, introduces ambient clinical intelligence for Caregility Cloud™, capturing relevant medical documentation from clinical conversations with patients in near real-time.
Ouva, a pioneer in the clinical application of computer vision, brings AI-powered continuous patient and patient room observation to Caregility Cloud™ adopters, tracking patient and visitor movement to alert care teams to potential patient safety concerns such as falls, elopement, or self-harm. The Ouva solution also helps optimize workforce efficiency, with bedside shift planning and bed turnover processes.
Xandar Kardian, an innovator in radar-based contactless patient monitoring, adds continuous vital sign and motion capture to Caregility Cloud™, delivering real-time data on patients’ resting heart rate, respiratory rate, and motion patterns to remote clinical teams to assess trends and meaningful changes in patient conditions.
The Caregility Cloud™ virtual care platform also leverages operational AI to remotely monitor telehealth endpoint systems and initiate self-healing commands if equipment is not performing properly, enabling health systems to manage large telehealth system deployments at scale and across multiple sites.
Healthcare professionals attending the 2023 HIMSS Global Conference and Exhibition in Chicago, April 17-21 are invited to explore the Caregility Cloud™ Ecosystem pavilion at Caregility booth 6815 in McCormick Place’s North Hall to learn more. Interested parties can schedule time with Caregility’s team of clinical and technical experts at https://go.caregility.com/HIMSS2023.
About Caregility Caregility Corporation is dedicated to connecting patients and clinicians everywhere with its Caregility Cloud™ virtual care platform. Awarded the Best in KLAS Virtual Care Platform (non-EMR) in 2021, 2022, and 2023, Caregility Cloud™ powers a purpose-built ecosystem of enterprise telehealth solutions across the care continuum. Caregility provides secure, reliable, and HIPAA-compliant audio and video communication designed for any device and clinical workflow, in both acute and ambulatory settings. Today Caregility supports more than 1,000 hospitals across over 75 health systems with over six million virtual care sessions hosted annually. From critical and acute, to urgent and emergent, to post-acute and ambulatory, as well as hospital-at-home, Caregility is connecting care everywhere. Follow Caregility on LinkedIn and Twitter at @caregility.
Caregility to Showcase New Acute Telehealth and AI-Enhanced Solutions for Enterprise Virtual Care at HIMSS23
Conference attendees can experience the Caregility Cloud™ virtual care platform and its ecosystem of hospital-based hybrid care solutions at Caregility booth 6815.
EATONTOWN, NJ, (April 12, 2023) – Caregility, an enterprise telehealth leader dedicated to connecting care for patients and clinicians everywhere, today announced plans to demonstrate new virtual care innovations at the upcoming 2023 HIMSS Global Health Conference and Exhibition in Chicago, April 17-21. In booth 6815 in McCormick Place’s North Hall, the company and several of its integration and provider services partners will showcase hybrid care solutions that bring virtual resources into clinical workflows across the care continuum.
Caregility Cloud™ Ecosystem Partners – Together for Better Healthcare
The latest versions of Caregility’s telehealth endpoint systems and iConsult and iObserver applications will be featured in four clinical solutions kiosks so visitors can get expert advice on:
Virtual Nursing, which addresses clinician burnout and staffing shortages.
Inpatient Virtual Engagement, enabling hybrid care at every hospital bedside.
Virtual Observation, which helps identify, alert, and react faster to patient needs.
Virtual Consultation, empowering clinicians to consult and collaborate everywhere.
Many of Caregility’s business partners will be on hand at the Caregility Cloud™ Ecosystem pavilion, where they will display integrations and services that build on the award-winning virtual care platform:
Abridge, a leader in clinical generative AI, will showcase Structured Documentation solutions that capture data from patient conversations.
Eko Health will demonstrate its line of Virtual Auscultation solutions for remote heart function and lung sound assessment.
Equum Medical will engage with visitors on Virtual Care Workforce offerings.
Hicuity Health will present information about Acute Care Telemedicine.
Oneview Healthcare will feature its Interactive Patient Engagement integration with Caregility’s new APS100 telehealth endpoint.
Ouva, an expert in computer vision, will demonstrate its clinically validated AI-Powered Observation technology that enhances patient safety and monitors room activity.
Philips will review its world-class Hospital Virtual Care offering suite with visitors.
Xandar Kardian, an authority in AI-driven contactless patient monitoring, will showcase its Radar-Based Vitals solution that records longitudinal heart and breathing rates.
Caregility’s unparalleled partner ecosystem brings added value to virtual care programs, allowing care teams to layer in additional tools to further tailor clinical workflows. Collectively, the innovative solutions aim to empower clinical teams with new ways to deliver care as chronic workforce challenges persist and staff and consumer expectations evolve.
“In the wake of the staffing crisis, our mission is to help health systems modernize care models in a way that improves the experience for both patients and staff,” said Caregility President and COO Mike Brandofino. “We are thrilled that so many of our business partners share our passion and are joining us in our booth at HIMSS23. By integrating virtual care resources into bedside care, healthcare organizations can improve patient coverage and safety, reduce pressure on floor staff, and set the stage for Hospital Room of the Future initiatives.”
HIMSS attendees can demo the flagship Caregility Cloud™ platform, awarded Best in KLAS Virtual Care Platform (non-EMR) in 2021, 2022, and 2023, at Caregility booth 6815. Caregility’s clinically informed software applications support virtual consultations and engagement and continuous patient observation to enable hybrid care programs such as virtual nursing and virtual sitting. Explore purpose-built telehealth endpoint systems designed for a variety of acuity settings and a sophisticated, first-of-its-kind administration portal for centralized telehealth operations and cloud-based device fleet management.
About Caregility Caregility Corporation is dedicated to connecting patients and clinicians everywhere with its Caregility Cloud™ virtual care platform. Awarded the Best in KLAS Virtual Care Platform (non-EMR) in 2021, 2022, and 2023, Caregility Cloud™ powers a purpose-built ecosystem of enterprise telehealth solutions across the care continuum. Caregility provides secure, reliable, and HIPAA-compliant audio and video communication designed for any device and clinical workflow, in both acute and ambulatory settings. Today Caregility supports more than 1,000 hospitals across over 75 health systems with over six million virtual care sessions hosted annually. From critical and acute, to urgent and emergent, to post-acute and ambulatory, as well as hospital-at-home, Caregility is connecting care everywhere. Follow Caregility on LinkedIn and Twitter at @caregility.
Caregility Promotes Telehealth Trailblazer Wendy Deibert to Chief Nursing Officer
EATONTOWN, NJ, (March 28, 2023) – Caregility, an enterprise telehealth leader dedicated to connecting care for patients and clinicians everywhere, is pleased to announce the promotion of Wendy Deibert, EMBA, BSN, RN, to Chief Nursing Officer (CNO). She moves into the new role from her previous position as Senior Vice President of Clinical Solutions at Caregility. As CNO, Deibert will provide clinical leadership and expertise to the company and its customers to ensure that Caregility’s virtual care platform and telehealth solutions are clinically sound and meet the clinical workflow needs of clinicians, patients, and other end users.
Deibert has played an instrumental role in establishing the company’s reputation as a clinically driven solution provider, helping to garner Caregility Cloud™ recognition as the Best in KLAS Virtual Care Platform (non-EMR) in 2021, 2022, and 2023. She brings 35 years of clinical experience as a bedside critical care nurse, telehealth operations manager, and senior consultant to the role of CNO. Prior to joining Caregility, Deibert served as Vice President of Telehealth Services at Mercy Virtual, where she helped launch the world’s first all-virtual hospital in August 2015. She has since helped hundreds of healthcare teams across the U.S. and internationally to integrate sustainable virtual care programs into their care delivery models.
“Wendy’s dedication, passion, and knowledge have been a driving force in Caregility’s growth since the inception of the company, and her promotion to CNO reflects the significant role she has played in establishing our clinical credibility,” said Caregility President and COO Mike Brandofino. “As CNO, she will be a tremendous asset in informing virtual care strategy and roadmapping on behalf of our company as well as our health system partners.”
“My experience as a patient, a nurse, a nurse manager, and a virtual care program builder has afforded me a unique appreciation of the important role that telehealth can play in improving communications, care collaboration, and patient engagement in their care journey,” said Deibert. “I look forward to sharing my experience to help health systems build virtual care programs that improve clinician/patient experience as well as clinical outcomes, as I believe we’re just scratching the surface of what virtual care can help us achieve.”
Deibert’s promotion to CNO follows the recent appointment of Kedar Ganta as Caregility’s new Chief Product and Engineering Officer and Paul Oliver as the company’s new Chief Revenue Officer. The three new chief executive appointments are representative of Caregility’s growth and its commitment to delivering clinically driven enterprise telehealth solutions that healthcare organizations can trust, scale, and build on as hybrid care models advance.
About Caregility Caregility Corporation is dedicated to connecting patients and clinicians everywhere with its Caregility Cloud™ virtual care platform. Awarded the Best in KLAS Virtual Care Platform (non-EMR) in 2021, 2022, and 2023, Caregility Cloud™ powers a purpose-built ecosystem of enterprise telehealth solutions across the care continuum. Caregility provides secure, reliable, and HIPAA-compliant audio and video communication designed for any device and clinical workflow, in both acute and ambulatory settings. Today Caregility supports more than 1,000 hospitals across over 75 health systems with over six million virtual care sessions hosted annually. From critical and acute, to urgent and emergent, to post-acute and ambulatory, as well as hospital-at-home, Caregility is connecting care everywhere. Follow Caregility on LinkedIn and Twitter at @caregility.