Telehealth Consulting Services
Turn our field-tested telehealth expertise into your patient care triumph.
Virtual Care Strategy, Optimization, and Expansion
Looking for guidance on your virtual care strategy? Our telehealth consulting services connect you with clinical and technical experts who have decades of real-world experience working with more than 75 leading health systems to stand up virtual care command centers and telehealth programs that are changing patients’ and clinicians’ lives.
Lean on our experience and lessons learned to avoid common pitfalls. We partner with your digital transformation team using a hands-on approach that’s tailored to help you overcome today’s challenges while futureproofing your virtual care infrastructure for success well into the future.
Clinical Experience
Our Clinical Program Managers are nurses and virtual care pioneers with decades of acute and ICU bedside experience. They’ve launched hundreds of virtual care programs across urban and rural hospitals and academic medical centers. Drawing on that experience, they connect with your staff as peers to initiate and optimize virtual workflows.
- Clinical Program Workshopping
- Staff Training on Virtual Care Best Practices
- Change Management Strategy
Technical Expertise
Our Technical Engineering Consortium possesses 30+ years of deep domain knowledge in audiovisual software, hardware, and third-party integrations and how to seamlessly bring them all together. Our advisory and implementation services help you hit the ground running and quickly and easily scale to maximize the use of your telehealth resources.
- How to Leverage Existing IT Infrastructure
- Network and Security Assessments for Virtual Care
- Workstation, Room and Endpoint Considerations
Meet Our Clinical Specialists
Wendy Deibert, EMBA, BSN, RN
Chief Nursing Officer
As a teen, Wendy experienced a near-death healthcare episode that resulted in an eight-week hospital stay and four surgeries. That harrowing experience became an enlightening window into the patient experience, igniting a fire in her to be on the other side of the bed taking care of those in need…
Donna Gudmestad, MHL, BSA, RN, CCRN
Director of Clinical Solutions
Donna will tell you she “took the long road into nursing.” Little did she know that she would go on to be a forerunner in what would become Virtual Nursing…
Irene Goliash, RN
Clinical Program Manager
Irene’s clinical journey is a testament to the limitless potential and adaptability of nursing. She now envisions a future where every care team encompasses both bedside and virtual nurses…
Ben Cassidy, MBA, MSN, RN, CCRN
Clinical Program Manager
Ben always knew he wanted to work in the field of healthcare. What he may have underestimated was just how much his technical aptitude would propel his clinical career…
Sarah Lake, MS, RN, CCRN
Clinical Program Manager
With experience in both Corrections and clinical roles, Sarah understands the unique challenges of caring for individuals in rural and underserved areas…
Telehealth Consulting Service Offerings
Site Readiness Assessment
Whether you’re building a roadmap for your first virtual care program or scaling to additional units, we’ll review your clinical and operational environments to ensure that your facility rooms and clinical workstations are set up to support the unique nature of virtual patient care.
Network Readiness Assessment
We’ll evaluate your IT network and security infrastructure to better understand your Wi-Fi capabilities and proactively address issues that could impede virtual patient care programs. We’ll also educate you on how to navigate common security standards that can negatively impact always-on virtual care.
Clinical Workflow Design
Build Virtual Nursing, Virtual Observation, Virtual Consultation, and Inpatient Virtual Engagement programs rooted in clinical integrity. We’ll work with your clinical and IT stakeholders to develop workflows with patient safety, regulatory compliance, and your specific needs in mind.
Certification Programs
We’ll individually train your technicians on set-up, troubleshooting, and parts replacement to empower your staff with skills to self-install and support your telehealth endpoints as you expand virtual care operations.