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Leadership Team

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Ron Gaboury

Ron Gaboury, CEO

As CEO of Yorktel, Caregility’s parent company, Ron helped establish the company’s leading position in the videoconferencing market. Under Ron’s leadership, Yorktel began developing UHE – a completely new visual communications platform created for the healthcare industry, with purpose-built endpoints, all designed specifically for the unique requirements of patient care.

Due to the success of UHE, in 2019, Caregility was formed to further advance the development of the UHE platform and product line. Ron remains CEO of both Yorktel and Caregility.

In his capacity as CEO of Caregility, Ron provides strategic guidance and is responsible for acquisitions, investments and overall business expansion.

Michael Brandofino

Mike Brandofino, President and COO

With over 20 years of experience in A/V and UC industries, Michael has held executive positions with some of today’s leading services companies. As President and Chief Operations Officer, Michael drives efforts to expand and enhance Caregility’s service offerings, improve operational efficiency and continue our commitment to customer satisfaction. Having served as CEO for Glowpoint and Executive Committee Member, as well as EVP at AVI-SPL, he brings an extensive level of expertise to the role of President & COO.

Judi Pulig

Judi Pulig, CFO

Judi is responsible for the day-to-day management of all aspects of Caregility finance including strategic planning, accounting, forecasting, and budget management. Judi supports the President in developing and managing the operating budget, oversees coordination of all fiscal reporting activities for the organization and reports to the CEO and Board of Directors particularly in relation to securing new funding.

Bin Guan

Bin Guan, CTO

As the Chief Product & Innovation Officer, Bin is responsible for delivering a competitive advantage in the industry by identifying the most advanced collaboration and telehealth technology and translating it into solutions that provide the most value for Caregility customers. His primary focus is the creation of a multiyear technology roadmap based upon current and future vendor product development plans. Bin has over 20 years’ experience in video conferencing, rich media, unified communication solutions, and internetworking.

Karen Paglia

Karen Paglia, EVP Business Management

As EVP of Business Management, Karen is responsible for the timeliness and accuracy of Caregility’s reporting.  Her data knowledge and overall understanding of the company enables her to lead a team of professionals to manage the creation and publishing of Caregility’s business intelligence throughout the segments of the organization.  Her contributions have created a visibility and stronger understanding of trends and results within the company.

Peter McLain

Peter McLain, Chief Strategy Officer and SVP of Business Development

Peter joined Yorktel in 2014 as the SVP of Healthcare to provide leadership to Yorktel’s growing product and solution focus in the healthcare market. He is a pioneer, innovator and leader in the field of telehealth video and communications solutions with 20 years of experience in the healthcare industry. Peter has served in various strategic, business development and sales leadership positions at healthcare technology manufacturers such as Rubbermaid Healthcare, CPort Solutions, Johnson & Johnson, DePuy and Zimmer. Having successfully guided the incubation of the healthcare division at Yorktel, Peter now leads overall strategy at Caregility, driving innovation, value and business expansion in the healthcare market.

Kelly Harman

Kelly McDermott, SVP Marketing

Kelly McDermott leads Caregility’s global marketing efforts. She is an accomplished marketing executive with deep expertise in strategic planning, global marketing, lead generation, public relations, investor relations, customer retention, and sales operations. Much of her career has been spent in leadership positions with fast growth companies in the technology sector, including voice, video and data communications, software, security, cloud computing and systems integration.

Sudhir Ahuja

Sudhir Ahuja, SVP Product Development

As SVP of Product Management for Caregility, Dr. Sudhir “Sid” Ahuja leads the greater initiative to evolve the UHE Platform and its related products and services to deliver a formidable range of telehealth solutions to the marketplace under its brand.

Over the past decade, Dr. Ahuja has immersed himself in telemedicine, IoT, and remote patient care technologies, including launching two telehealth-related start-ups and spearheading video-based technology projects. He recently served as Entrepreneur-In-Residence and Visiting Research Professor at Stevens Institute of Technology in New Jersey, where he oversaw a range of projects relative to video services and technology. Dr. Ahuja began his career at Bell Labs, devoting 37 years to their research and development department. He later successfully launched Vayu Technologies, which provided video-based telemedicine focused on senior citizen care. Dr. Ahuja holds 23 patents in a variety of IT, communications, and healthcare categories.

Scott Andrus

Scott Andrus, SVP of Global Sales

Scott joined Yorktel in 2007. Yorktel’s concentration in healthcare emerged in 2011 with the onboarding of several strategic relationships. During the following six years, Scott assisted in the development of the healthcare segment specifically in the delivery of telehealth solutions, which led to the formation of Caregility as its own business. Scott earned an MBA from Boston University in 2016. He has been leading the healthcare segment since 2018, focusing on providing solutions and services that have high impact and value for customers while fostering a strong telehealth team.

Gerard Frederickson

Gerard Frederickson, SVP Operations

Gerard joined Yorktel in 2016 with over 20 years of leadership experience in areas of business development, operations and R&D.  Prior to Yorktel he worked for over 12 years commercializing cutting edge technologies while leading small incubation teams at SRI International.  Gerard also founded and ran an advanced materials business, Lightscape Materials Inc. (LMI), and after several years coordinated the sale of LMI to Dow Chemical.  Gerard brings to Caregility extensive start-up experience and a passion for making an impact on the healthcare industry.

Wendy Deibert

Wendy Deibert, SVP Clinical Solutions, Consultancy and Business Development

Wendy joined Yorktel in March 2018.  As SVP of Clinical Solutions, Consultancy and Business Development at Caregility, she helps vendors, health systems, and clinicians across the US and internationally to integrate virtual care into their products, systems, and care delivery models.  Wendy spent 34 years in nursing as a bedside critical care nurse, manager, senior consultant, operations manager, and executive.

As Vice President, Telehealth Services, Wendy played an integral role in building Mercy Virtual, the world’s first “hospital with no patients,” which opened in August, 2015, ultimately scaling to 160+ clinicians caring for patients remotely 24/7.

In her time at Mercy, Wendy developed a telehealth team and converted more than 500 critical care/step-down beds to electronic ICU technology at 15+ hospitals across five states, launched 30 telestroke site programs, developed a telesepsis program that monitors over 3000 beds, created the first eAcute/eHospitalist program across three hospitals and launched over 70+ telehealth programs.  Later, she worked as a consultant before joining Caregility.

James Custer

James Custer, VP AEG Engineering

James Custer heads Caregility’s Advanced Engineering Group that supports all engineering aspects of Caregility from consultation, design, product development, pre-sales engineering, fabrication, installation, tier III support and training. Before joining Caregility, James was the Senior R&D Engineer at Rubbermaid Healthcare as part of their telemedicine team, where he helped with designing and developing their telemedicine cart solutions. James is a retired Sergeant Major of the US Army with over 26 ½ years of service.


Board of Advisors

Major General Elder Granger

Major General Elder Granger, M.D.

Major General Granger is currently the President and CEO of THE 5Ps, LLC, a healthcare, education, and leadership consulting organization, Centennial, CO 80015 since August 6, 2009. Prior to his retirement from the US Army on July 1, 2009, MG Grangerserved as the Deputy Director and Program Executive Officer of the TRICARE Management Activity, Office of the Assistant Secretary of Defense (Health Affairs), Washington, DC, from December 2005 to May 2009. In this role, he was the principaladvisor to the Assistant Secretary of Defense (Health Affairs) on DOD health plan policy and performance.

In his role leading TRICARE, MG Granger required strong, value-based relationships with major insurers in order for them to serve as TRICARE affiliates. This required clear guidelines to asses and determine “best value”. A rigorous process was implemented to
ensure clear requirements and criteria to manage these relationships to measurable, accountable outcomes.

He oversaw the acquisition, operation and integration of TRICARE/DOD’s managed care program within the Military Health System. MG Granger led a staff of 1,800 in planning, budgeting and executing a $22.5 Billion Defense Health Program and in ensuring the effective and efficient provision of high-quality, accessible healthcare for 9.2 million Uniformed Service members, their families, retirees and others located worldwide.

Prior to joining TRICARE Management Activity, MG Granger led the largest U.S. and multi-national battlefield health system in our recent history while serving as Commander, Task Force 44th Medical Command and Command Surgeon for the Multinational Corps Iraq. He has led at every level of the Army Medical Department, with previous assignments as Commander, 44th Medical Command, XVIII Airborne Corps Command Surgeon and Director of Health Services, Fort Bragg, North Carolina, Commander, Europe Regional Medical Command, Director of TRICARE Europe, and the Command Surgeon, US Army
Europe and 7th Army, Heidelberg, Germany, Acting Assistant Surgeon General for Force Projection, Commander, Landstuhl Army Regional Medical Center, Landstuhl, Germany and Commander, Ireland Army Community Hospital, Fort Knox, KY, and attended Army War College, Carlisle Barrack, PA.

MG Granger has received numerous awards, decorations and honors, including the Defense Superior Service Medal, the Legion of Merit with three oak leaf clusters, the Bronze Star Medal, and the Meritorious Service Medal with four oak leaf clusters. He is
board-certified by the American Board of Internal Medicine and the Board of Hematology and Oncology, certified Physician Executive by the Certifying Commission in Medical Management, certified by the American College of Healthcare Executives, and Certified
in Medical Quality by the American Board of Medical Quality. CERT-certificate in Cybersecurity Oversight from Carnegie Mellon University.

His professional affiliations include. Member of the National Association of Health Services Executives, American Medical Association ,the Interagency Institute for Federal
Health Care Executives (Life Member) Governance Fellow, National Association of Corporate Directors, member and Fellow American College of Healthcare Executives, member and laureate American College of Physicians, member (life member) and fellow
American Association for Physician Leadership, member and fellow American College of Medical Quality, Board of Directors, Defense Logistic Health, Cigna, and Berg Health. Board of Trustee-Rosalind Franklin University, member of Arkansas State University Chancellor Cabinet and, University of Arkansas School of Medicine Board of Visitors.

He earned a Bachelor of Science degree from Arkansas State University in 1976.and a Doctor of Medicine degree from the University of Arkansas School of Medicine in 1980. MG Granger completed a residency in Internal Medicine in 1983 and a fellowship in Hematology-Oncology in 1986 at Fitzsimons Army Medical Center, Aurora, Colorado. MG Granger was awarded an honorary Doctor of Science Degree from Meharry Medical
College in 2009.

Vance Moore, Founder of RocketStop

Vance Moore brings over 35 years of experience in healthcare operations and supply chain management to the new role with Caregility. He currently serves as the founder of RocketStop, a healthcare advisory services firm that specializes in helping organizations optimize customer impact and market potential. He recently retired from Mercy where he served over 18 years leading innovation and development of Mercy’s supply chain, technology, and decision science divisions, most recently serving as president of business integration for Mercy Virtual.

Prior to Mercy, Moore garnered 17 years of experience in health care with Baxter/Allegiance/Cardinal Health and the healthcare division of the UPS Logistics Group. He is on the governing committee of the National Evaluation System for health Technology (NESTcc) and is a board member of Omnicell Incorporated, L.E.K Consulting’s life science and med-tech expert network, and Mission:318. He was recognized as SCM World’s 2015 “visionary of the year” and was inducted into the healthcare supply chain hall of fame in 2019.

Gene Huang, CEO of CapZone Healthcare

Gene Huang brings over 30 years of experience building healthcare businesses – including health services companies, health plans, provider organizations, and, most recently, payment reform and value-based care initiatives in the post-acute setting for skilled nursing facilities – to the new role with Caregility. He currently serves as CEO of CapZone Healthcare, a venture focused on curating healthcare investment opportunities in low-income Opportunity Zones.

Prior to that, Huang led a multi-state physician home visit company that was sold to CIGNA, built and managed the Medicare Advantage (MA) business for multiple health plans, built Chronic Special Needs Plans for Aveta, and ran the nationwide 24-hour nurse line for IntraCorp/CIGNA HealthCare. Over the last six years, Huang led the post-acute business for Remedy Partners, the largest player in the CMS Bundled Payment for Care Improvement program. He is an active investor in healthcare ventures and a graduate of Cornell University with a Masters in the Management of Technology from MIT.