Caregility Connected Care Platform Overview
Learn about Caregility’s iCare Coordinator, the centralized virtual care solution bringing efficiency, clarity, and connection to care teams.
Learn about Caregility’s iCare Coordinator, the centralized virtual care solution bringing efficiency, clarity, and connection to care teams.
The exhibit showcases how health systems can operationalize safer, more efficient care with room-aware AI that works instantly, processes at the edge, and scales across the enterprise.
WALL, N.J. – March 9, 2026 – Caregility Corporation, a global leader in AI-assisted connected care, will unveil its most advanced Hospital Room of the Future exhibit yet at the 2026 HIMSS Global Health Conference & Exhibition in Las Vegas, March 9–12. The exhibit will feature Caregility’s expanding multi-sensor suite, ambient AI capabilities, edge-processing architecture, and Epic-integrated virtual workflows designed to help care teams identify risk earlier, respond faster, reduce burden on bedside staff, and improve coordination across the hospital.
Purpose-built for clinical environments, the Caregility Connected Care™ Platform unifies virtual nursing, remote monitoring, patient observation, clinical collaboration, bedside requests, and sensor-driven alerts within a single enterprise platform. Rather than adding more point solutions to already fragmented care environments, Caregility helps health systems orchestrate people, data, devices, and workflows in real time at the bedside and across remote teams.
Unlike many AI solutions that require extensive room mapping or lengthy model training, Caregility’s edge AI architecture is designed to work immediately once deployed. Running locally on Caregility’s adaptive bedside endpoints, the system can interpret patient positioning, movement, room activity, and emerging risk conditions without sending video offsite for analysis.
Inside Booth 3511, visitors will see how Caregility helps health systems:
Surface Actionable Intelligence at the Point of Care
Put AI to Work Without Adding Workflow Friction
Scale Virtual Nursing and Monitoring Through a Single Operational Hub
Manage virtual engagement, task orchestration, sensor alerts, patient monitoring, and escalation workflows through a centralized command environment. This single-pane-of-glass approach helps health systems build programs at scale, improve visibility across units, and reduce workflow fragmentation.
Health systems deploying Caregility virtual care programs have reported measurable operational improvements, including reducing nursing turnover by 23%, recovering more than 1,118 hours of bedside staff time within six months of go-live, and reducing patient falls with injury by over 20%.
“The smart hospital room is no longer about adding more technology to the bedside,” said Mike Brandofino, president and COO of Caregility. “It is about making the room more aware, more connected, and more responsive without creating more work for clinicians. With edge AI, unified workflows, and local processing that works instantly, Caregility is helping providers turn the patient room into an operational asset for safer, more efficient care.”
“Our mission is to help health systems use technology to strengthen human connection in care delivery,” said Ron Gaboury, CEO of Caregility. “When AI can identify risk early, virtual teams can step in faster, and bedside staff can focus more of their time on patients instead of task overload — that is where meaningful transformation happens.”
HIMSS attendees are encouraged to visit Booth 3511 to experience how Caregility is helping health systems create more intelligent, resilient, and sustainable care environments through edge AI, smart sensors, and enterprise virtual care orchestration. To schedule a meeting at HIMSS, visit insights.caregility.com/visit-caregility-at-himss26 or learn more at caregility.com.
About Caregility
Caregility is a global leader in enterprise connected care solutions, enabling organizations to deliver care anytime, anywhere. The Caregility Connected Care™ Platform spans inpatient, outpatient, and home settings, helping health systems accelerate digital transformation through secure, scalable, and seamlessly integrated virtual care solutions. Doctors, nurses, and patients around the world rely on Caregility’s smart room devices, virtual nursing, observation, consultation, and AI-enhanced applications to improve clinical workflows, patient safety, workforce efficiency, and care access. Trusted by leading health systems internationally, with millions of virtual care sessions annually, Caregility is connecting care everywhere.
Media Contact
Jess Clifton
Director of Marketing
jclifton@caregility.com
678-360-9043

If you’re heading to HIMSS26 in Las Vegas, your schedule is probably filling up quickly with sessions, meetings, and exhibit hall excursions.
Why should Booth 3511 make your shortlist? Because we’re not just showing healthcare technology, we’re demonstrating how connected care works in real hospital environments.
Here are 5 reasons to stop by:
1. Experience the Connected Hospital Room of the Future
Step inside an operational patient-aware room, not a concept mockup. See how bedside sensors, remote workflows, and AI come together to support clinicians and patients.
2. See Smart Sensors in Action
Smart sensors for virtual engagement, continuous observation, computer vision, ambient listening, contactless vitals, and more give you situational awareness at every bedside.
3. Preview What’s New
Get hands-on with our latest innovations, including iCare Coordinator, LOOP, and CUBE, designed to deliver coordinated workflows, impact analytics, and scalable connected care.
4. Explore Seamless Integrations with Core Clinical Systems
See how Caregility supports seamless integration with Epic, nurse call systems, bedside TVs, connected devices, interpreters, clinical services providers, and more.
5. Learn How Connected Care Supports Nursing Teams
Learn how hospitals are using Virtual Nursing and other remote workflows to reduce clinician burnout, improve patient care, and modernize clinical workflows.
………………………………………………………………………………………………………………………….
Talk to experts with lived bedside experience. Stop by Caregility booth 3511 to have real conversations about challenges, outcomes, and strategies for future-proof innovation, gleaned from our team’s work with leading health systems around the globe.
If you’re ready to see how connected care works in practice, we’d love to meet you in Vegas!
Book Your Guided Walkthrough or Deeper Strategy Discussion Today
Through its partnership with Caregility, Rome Health is bringing collaborative, technology-enabled nursing support to patients and care teams.

February 20, 2026 – Rome Health has introduced a virtual nursing program on its 2 East Medical–Surgical Unit, bringing experienced nurses together with new technology to strengthen patient care and support bedside nurses.
Funded through a Nursing Initiative Grant from the Mother Cabrini Health Foundation, the program adds dedicated virtual nurses working with bedside nurses to enhance patient education, assist with discharge planning, and help ensure patients are fully prepared to continue their care at home.
Using technology from Caregility, cameras installed in every patient room on the 2 East unit allow virtual nurses to securely connect with patients through the in-room televisions. The new program reflects a growing trend in healthcare to use technology to reduce administrative burdens on nurses while maintaining a strong personal connection with patients.
“Our goal is to give bedside nurses more time to focus on direct patient care,” said Virtual Nursing Clinical Coordinator Sarah Dutch, RN. “Virtual nurses help guide patients through discharge instructions, answer questions, and make sure they understand the next steps in their care.”
Unlike remote call centers or outsourced services, Rome Health’s virtual nurses are hospital employees with extensive clinical experience who work onsite at the hospital from a centralized workspace. Their role is fully integrated into the care team, collaborating closely with nurses on the unit throughout the day. The bedside nurse continues to serve as the primary nurse and provides hands-on care.
“The program represents an important investment in both patient experience and the nursing workforce,” said Chief Nursing Officer Ashley Edwards DNP RN NE-BC. “Discharge is one of the most critical moments in a patient’s hospital stay. By dedicating experienced nurses to focus on education and transition planning, the virtual nursing program helps patients leave the hospital with a clearer understanding of medications, follow-up care, and warning signs to watch for at home.”
“We’re grateful to the Mother Cabrini Health Foundation for investing in innovative ways to support nurses and patients,” said Edwards said. “Their funding for both the technology and the nursing resources made it possible for us to launch virtual nursing and give our bedside nurses more time where it matters most — with their patients.”
Read the original announcement from Rome Health here.
Interested in learning more about Virtual Nursing solutions? Set up a discovery call today!
The expansion enables clinical teams in Japan to implement Tele-ICU, Remote Monitoring, Virtual Nursing, and other digitally enabled care models, improving staff collaboration, patient safety, and care access.
WALL, N.J. — February 19, 2026 — Caregility Corporation, a global leader in AI-assisted connected care, today announced the launch of the first enterprise-grade virtual care solution built on Microsoft Azure in Japan. The cloud-hosted Caregility Connected Care™ Platform establishes a scalable foundation for advanced remote workflows across acute care facilities in Japan. Purpose-built to support high-acuity clinical environments, the platform brings real-time remote patient engagement and digital care team collaboration into bedside care while meeting Japan’s strict data sovereignty and regulatory requirements.
The solution enables a broad range of acute clinical workflows, including virtual ICU collaboration, clinician-to-clinician consultation, remote monitoring and observation, and escalation support. Developed for inpatient environments, the platform leverages native AI solutions, including the industry’s only completely edge-based Computer Vision, Bed Sore alerts, and Incontinence sensors, helping clinicians make faster, more informed decisions and maintain care continuity across multiple locations.
Built for reliability and scale, the platform is trusted by over 1,000 hospitals globally and supports over 20 million virtual care sessions annually. Flexible architecture allows health systems to deploy in public or private cloud environments, localize regional requirements, and scale across facilities without compromising performance or uptime.
“A secure, scalable cloud foundation is essential for the future of connected care,” said Mike Brandofino, President and COO of Caregility. “Limited clinical resources are a global problem, and by launching our platform on Azure in Japan, we’re enabling health systems in the region to share invaluable specialist expertise in real time in a way that maximizes patient access without compromising performance.”
The Japan deployment marks the latest step in Caregility’s ongoing global expansion efforts, which include Saudi Arabia, Jordon, and Canada, delivering on the organization’s mission to deliver enterprise-grade connected care infrastructure that adapts to the clinical, regulatory, and operational needs of health systems worldwide.
About Caregility
Caregility (caregility.com) is the global leader in enterprise connected care solutions, enabling organizations to deliver care anytime, anywhere. The Caregility Connected Care™ Platform spans inpatient, outpatient, and home settings, helping health systems accelerate digital transformation by improving clinical workflows, patient experience, and workforce efficiency through secure, scalable, and seamlessly integrated digital health solutions. Doctors, nurses, and patients around the world rely on our telehealth edge devices and virtual nursing, observation, and consultation applications to enhance clinical insights, patient safety, and efficiency. Trusted by 1,100+ hospitals in health systems around the globe, with over 19,000 contracted bedside sensors hosting over six million virtual care sessions annually, Caregility is connecting care everywhere.
US Contact:
Jess Clifton
Director of Marketing
Caregility
jclifton@caregility.com
678-360-9043
Japan Contact:
Media Plus Co., LTD
mp-sales@mediaplus.co.jp
+81-3-3237-9003

See how Caregility’s LOOP analytics help health systems measure, benchmark, and optimize virtual care.

Virtual care programs generate enormous amounts of data, but many health systems struggle to turn that data into clear, actionable insight. Leaders are often left asking: What’s working? Where are we falling short? And how do we confidently demonstrate value to leadership?
In this on-demand webinar, Caregility leaders Susan Kristiniak, DHA, MSN, RN, NEA-BC, AHN-BC, Chief Nursing Officer, and Ben Cassidy, MBA, MSN, RN, CCRN, Director of Emerging Technology Adoption, introduce LOOP (Lens on Organizational Performance), a new analytics solution designed to bring clarity to virtual care performance across clinical, operational, and financial teams.
Built with nursing workflows in mind, LOOP consolidates data across Caregility’s platform to help organizations measure impact, identify opportunities to optimize, and support informed decisions around program growth and investment.
Program utilization trends and opportunities to increase efficiency
Operational and workflow performance, including session patterns and escalation drivers
Clinical and cost-savings indicators that support ROI discussions with leadership
Benchmarking and quality monitoring to strengthen continuous improvement efforts
Fill out the form above to access the on-demand webinar and learn how LOOP equips your team with the data needed to make faster, more confident connected care decisions.
See how Salem Health faced one of the most aggressive nurse staffing mandates in the country and turned it into a catalyst for transformation.
Care Model Transformation
Real-World ROI
How to Get Started
↓ WHAT’S INSIDE …

Faster discharges. Fewer missed breaks. Better patient communication. And a scalable model ready for today’s workforce pressures and tomorrow’s regulations. Virtual nurses now support admissions, discharges, education, and break coverage with Epic, Vocera, and nurse call system integration.
When Oregon enacted new nurse-to-patient ratios, Salem Health needed a fast, sustainable solution. Instead of relying on costly hiring, the health system launched Virtual Nursing, creating a staffing multiplier that protects nurses, patients, and margins.
93% of discharges supported virtually
52% of admissions supported virtually
11% reduction in bedside nursing burden
30–60 minutes saved per discharge
$250,000 saved in the first few months
As Virtual Nursing becomes a core component of inpatient care delivery, health systems are facing a new and urgent challenge: ensuring nurses are prepared—not just trained—to practice confidently in a hybrid, technology-enabled environment.
That challenge was the focus of a recent Caregility gathering of the CNO Collective, where nursing executives, residency leaders, informatics experts, and educators came together to share experiences and perspectives on nurse readiness for connected care models.

Healthcare leaders are navigating unprecedented workforce constraints. Demand for nurses continues to rise, yet nursing programs are struggling to expand enrollment due to faculty shortages, limited clinical placement capacity, and budget constraints. At the same time, the average age of practicing nurses remains high, with many experienced clinicians approaching retirement.
These pressures are driving health systems to adopt virtual nursing models that can extend clinical expertise, rebalance workloads, and reduce burnout at the bedside. But as participants emphasized, virtual care is not simply “plug-and-play.”
“We have aspects of virtual care today, but what matters most is how we use these models to truly augment frontline staff who are overwhelmed and overworked,” shared one CNO participant.
For clinical, technology, and financial leaders alike, the takeaway was clear: Virtual Nursing must be paired with intentional workforce strategy to deliver sustainable value.
One of the most consistent themes was the confidence gap faced by new-to-practice nurses, particularly after they come off orientation.
“Outside of competency, this really speaks to confidence,” said Jennifer Zipp, DNP, MS, RN, Executive Director of the Maryland Nurse Residency Collaborative. “When nurses lose that constant tether to a preceptor, stress and fear rise dramatically.”
Virtual Nursing was repeatedly cited as a way to bridge this gap, providing real-time access to experienced clinicians who can validate decisions, answer questions, and reinforce best practices without pulling resources away from the unit. For nurse leaders, this support model helps stabilize early-career nurses. For financial leaders, it represents a pathway to improved retention and reduced turnover costs, a growing concern across health systems.
Beyond task support, participants highlighted the powerful role virtual nurses can play as coaches and role models, particularly in the area of communication.
“You’re not just supporting the nurse at the bedside, you’re role modeling how to communicate with patients,” noted Quinn Collins, Executive Director of Nursing from Johns Hopkins. “They’re learning by watching how you explain, engage, and guide.”
This insight reframed Virtual Nursing as more than a staffing solution. Leaders discussed how virtual nurses can function as:
For CIOs and digital health leaders, this underscores the importance of deploying connected care platforms that support real-time collaboration, not just passive monitoring.
Another key discussion centered on the growing disconnect between traditional nursing education and modern care delivery. Many academic programs remain heavily focused on National Council Licensure Examination (NCLEX) preparation, which is the standardized exam required for nurses to become licensed in the U.S. This leaves limited room to address emerging competencies such as:
Simulation environments were identified as a critical opportunity to normalize these workflows before nurses enter practice.
As Caregility CNO Susan Kirstiniak, DHA, MSN, RN, NEA-BC, AHN-BC, noted, “Virtual care is no longer an exception in acute care; it’s increasingly the norm. Preparing nurses accordingly reduces onboarding friction and accelerates time-to-value for health systems investing in virtual platforms.”
The conversation also highlighted how Virtual Nursing can help retain experienced nurses who may be physically unable or unwilling to continue bedside roles. Several organizations shared examples of senior nurses transitioning into virtual positions, preserving institutional knowledge while continuing to mentor frontline staff. In one case, this approach helped avoid the loss of multiple full-time equivalents that would otherwise have retired.
“We had a nurse who had been ill, and they weren’t going to be able to utilize her in the health system because she required continuous portable oxygen. The human resources department remembered that we were doing this program and was able to point her in our direction. That was one of our big wins, and we love telling that story because it’s human and it makes you feel good about what you’re doing.”
– Kimberly Gault, MSN, RN, Business Systems Analyst, Lee Health
Read the Lee Health Virtual Nursing Case Study
For financial leaders, this represents a compelling workforce optimization strategy—one that protects prior investments in clinical expertise while supporting safer staffing models.
Participants closed the session by identifying practical next steps, including:
Across roles and disciplines, leaders agreed on one thing: Virtual Nursing is no longer just a technology decision; it’s a workforce imperative.
By proactively preparing nurses for connected care models, health systems can improve clinical confidence, strengthen retention, and maximize the operational and financial returns of virtual care and AI investments.
Contact us to learn more about Caregility Virtual Nursing solutions.
The ROI framework evaluates how AI-enabled connected care improves healthcare delivery, reduces labor pressure, and drives operational efficiency
Wall, NJ – Dec. 3, 2025 – Caregility, a global enterprise telehealth leader connecting care for patients and clinicians everywhere through innovative virtual care and AI-powered solutions, today announced the launch of the Lens on Organizational Performance, or LOOP. This breakthrough framework enables hospitals to objectively measure the effectiveness of virtual care and its contribution to smarter, more efficient workforce utilization.

A New Starting Point: Diagnostic Insight into Workforce Utilization
A core component of the LOOP is its initial diagnostics, which analyze how effectively health systems are using their clinical workforce before and after virtual care implementation. This includes evaluating changes in overtime usage, contract and agency labor dependence, overall labor expenditures, and workflow time allocation and outcomes achieved.
This diagnostic baseline allows hospitals to see not just what changed, but why, and whether virtual care is truly acting as a catalyst for more efficient, effective care delivery.
“Caregility doesn’t want to simply implement technology,” said Susan Kristiniak, DHA, MSN, RN, NEA-BC, AHN-BC, Chief Nursing Officer at Caregility. “We want to positively impact care delivery and prove it’s working. The LOOP gives hospitals the visibility to determine whether virtual care is meaningfully helping to improve patient outcomes and workforce efficiency. We built this framework so health systems can hold us accountable for results while celebrating measurable operational and clinical gains.”
Customizable Benchmarks and Point-of-Care Measurement
Every hospital’s goals, staffing model, and care environment are unique. The LOOP allows health systems to customize benchmark assumptions, identify their own program goals and KPIs, and choose which points of care they want to track—whether inpatient, observation units, bedside virtual nursing, telemetry, ICU, hospital-at-home, or other areas. This flexibility ensures that each health system measures value aligned to its own priorities.
A Customer Perspective on the Need for Ongoing Measurement
“Like many hospitals across the country, we made significant investments in virtual care to help address staffing shortages and improve the efficiency of our operations. As virtual care has become woven into more of our core workflows, we’ve reached a point where we need a reliable, ongoing way to measure and monitor its effectiveness. With the LOOP, Caregility is on the right track to give us the clarity and confidence to understand what’s working, identify where to improve quality, and support our expansion plans with real evidence behind every step.” — Kourtney Matlock, MHSA, President of Baptist Health Rehabilitation Institute and System Post Acute Services
Evidence-Based, Low-Lift, High-Impact
The process to initiate LOOP analytics requires minimal effort from hospital teams. Caregility performs the complete analysis and delivers a comprehensive ROI and outcomes report, an interactive performance dashboard, and insights into clinical quality, operational efficiency, workforce utilization, and staff satisfaction.
Learn more at https://caregility.com/loop/ or at our upcoming webinar Closing the LOOP: Turning Your Virtual Care Data into Informed Decisions, taking place from 1 to 2 pm EDT, Wednesday, January 28, 2026.
About Caregility
Caregility is the global leader in enterprise connected care solutions, enabling organizations to deliver care anytime, anywhere. The flagship Caregility Connected Care™ platform spans inpatient, outpatient, and home settings, supporting millions of virtual care encounters annually. Caregility helps health systems accelerate digital transformation by improving clinical workflows, patient experience, and workforce efficiency through secure, scalable, and seamlessly integrated digital health solutions.
Media Contact:
Jess Clifton
Director of Marketing
jclifton@caregility.com
(678) 360-9043
Care Square’s open architecture integrates AI, virtual care, and peripheral systems and sensors to amplify clinical intelligence, collaboration, and patient engagement.
Wall Township, NJ – Nov. 20, 2025– Caregility, a global enterprise telehealth leader dedicated to connecting care for patients and clinicians everywhere through innovative virtual care and AI-powered solutions, today announced the launch of Care Square, a groundbreaking connected ecosystem designed to streamline and elevate patient care workflows and power the next generation of Smart Hospitals.

Foundational to the Caregility Connected Care™ platform, Care Square is a fully integrated ecosystem of multiple solutions, seamlessly aligned for patient-centered care. Built on years of collaboration with leading health systems, Care Square unifies dozens of best-in-breed data collection sensors and medical monitoring devices, AI automation and predictive analytics, audio and video communications, interactive smart TVs and digital whiteboards, nurse call systems, EHRs, and more. Care Square delivers the foundation for an enterprise-wide connected care platform that enhances collaboration, clinical workflows, operational efficiency, and patient experience.
The launch of Care Square marks a new phase in Caregility’s “Build on Us” initiative, a strategic program inviting partners and health systems to leverage Caregility’s open architecture to expand the digital health ecosystem and build out fully connected Smart Hospitals.
“Unintegrated or incompatible siloed applications and point solutions often slow down clinical workflows and fail to deliver improvements in patient care,” said Ron Gaboury, CEO of Caregility. “With Care Square, we’ve created a unified ecosystem that integrates virtual care, AI, digital health, and smart room innovation into one seamless platform that delivers measurable improvements in care delivery. It’s the catalyst for digital health transformation and the foundation of the smart hospital of the future.”
Reimagining the Smart Room of the Future
Care Square enables intelligent, connected patient rooms that transform care delivery. By bringing together virtual care, EHR-integrated workflows, AI-powered monitoring and sensing, and automated device management, Care Square supports:
“Having a partner that is dedicated to a holistic approach to digital and virtual care is critical to achieving our long-term vision for healthcare transformation,” said Jon Witenko, System Director of Digital Transformation at Lee Health. “Care Square provides the kind of integrated platform that is helping us streamline and speed up patient care delivery, optimize our clinical workflows, and deploy at scale.”
A Unified Digital Health Ecosystem
Care Square builds on Caregility’s proven track record supporting 1,100+ hospitals, 30,000+ connected devices, and 6M+ annual virtual care sessions. The platform delivers:
With Care Square, Caregility sets a new standard for digital health innovation, delivering the connectivity, intelligence, and flexibility required to drive the industry’s evolution toward fully integrated Smart Hospitals and healthcare transformation.
Learn more about the Care Square integration ecosystem here. Parties interested in joining the Care Square ecosystem can learn more here.
About Caregility
Caregility is the global leader in enterprise connected care solutions, enabling organizations to deliver care anytime, anywhere. The flagship Caregility Connected Care™ platform spans inpatient, outpatient, and home settings, supporting millions of virtual care encounters annually. Caregility helps health systems accelerate digital transformation by improving clinical workflows, patient experience, and workforce efficiency through secure, scalable, and seamlessly integrated digital health solutions.
Media Contact:
Jess Clifton
Director of Marketing
jclifton@caregility.com
(678) 360-9043