Skip to Main Content
Schedule a Demo Contact Us
Category: healthcare policy

A Turning Point for Rural Health: How States, Systems, and Digital Health Leaders Are Shaping What Comes Next

Rural America is in the middle of a rare and powerful moment of alignment. For decades, rural hospitals have been fighting a multidimensional battle: shrinking workforces, widening access deserts, aging populations with rising acuity, and tightening financial margins that make every operational decision existential.

This year, that burden meets an unprecedented opportunity.

Through the One Big Beautiful Bill Act, Congress authorized the $50 billion Rural Health Transformation Program (RHTP), a five-year infusion designed to help states rewrite the future of rural care delivery. States submitted their proposals to CMS in early November, and final funding decisions are expected by December 31, despite federal shutdown delays that required HHS to call furloughed reviewers back to keep things moving.

What happens next will determine whether this becomes a once-in-a-generation modernization of rural healthcare or another fleeting cycle of short-term relief.

Rural Health Needs are Urgent and Growing

Rural communities face higher rates of chronic disease, behavioral health needs, maternal health risks, and care access barriers. The workforce picture is equally stark:

Some analyses suggest that a single transferred patient may represent a lost contribution margin of roughly $10,000, a financial reality that compounds the pressure to maintain local access.

Against this backdrop, telehealth stands out as one of the most consistently emphasized modernization levers. In fact, “telehealth” appears 36 times in the RHTP framework, a signal that virtual care is essential to achieving the program’s goals.

Early Signals: How States Plan to Use Funding

Several states have already taken the lead in publicly sharing their RHTP applications, demonstrating an unusual level of transparency for a grant program of this scale. Details from early applications and announcements include:

These early examples show a common thread: states are prioritizing digital infrastructure, care innovation, and workforce sustainability, even though the strategies vary. In a review of 25+ state RHTP announcements, roughly 90% of states included telehealth hub or network language to advance specialist access through programs like tele-stroke, tele-ED, and tele-behavioral health. Workforce reinforcement and mobile telehealth access were also highlighted as key initiatives by many states.

Some may centralize funding through statewide contracts. Others will distribute funds through competitive grants, regional collaboratives, or direct sub-awards to rural facilities. This variation matters and hospitals that prepare early will have the most to gain.

What Rural Leaders Should Be Doing Right Now

During our recent National Rural Health Association (NRHA) webinar, four national thought leaders – Connor Communications Grant Strategist Angela Connor, MA; Caregility CNO Susan Kristiniak, DHA, MSN, RN, NEA-BC, AHN-BC; Health Recovery Solutions CEO Jason Comer, JD; and Equum Medical Chief Marketing Officer Karsten Russell-Wood, MBA, MPH – outlined a clear path forward for rural health organizations preparing for RHTP funding.

Here are the key themes they shared.

1. Prepare: Understand Your State’s Plan and Build Your Own

With RHTP approvals coming soon, Connor underscored the importance of early readiness, encouraging hospitals to:

The takeaway: When states begin awarding funds, hospitals with clear, shovel-ready initiatives will be far ahead of those still brainstorming.

2. Repair: Rebuild Workforce Capacity with Connected Care Tools

Kristiniak brought the inpatient lens to the conversation: rural workforce strain isn’t theoretical. It shows up in fall rates, throughput challenges, safety risks, burnout, and rising overtime.

She emphasized how hybrid care models such as virtual nursing, virtual observation, remote specialist consults, and AI-enabled monitoring relieve both cognitive and physical burden on bedside teams. She highlighted data points rural hospitals can expect when leveraging virtual care:

These are not abstract possibilities; they’re real outcomes already documented across community and rural hospitals using connected care models.

3. Care: Extend the Continuum Beyond the Hospital Walls

Comer spoke to the reality that modern rural care must extend beyond the inpatient setting. Longitudinal virtual care models such as Transitional Care Management, Remote Patient Monitoring, Chronic Care Management, and Advanced Primary Care Management are essential to the RHTP goals of keeping patients healthier, at home, and connected to their care teams.

He shared emerging success in areas like:

These models are reimbursable, scalable, and aligned with RHTP’s emphasis on high-quality care as close to home as possible.

4. Solve the Specialist Gap with Fractional Coverage and Rural Networks

Russell-Wood highlighted a critical reality: many rural hospitals lose patients because they lose specialists. Recruitment cycles stretch 12 months or more, and locums can cost 1.5 to 2X the cost of a permanent hire.

Fractional models for specialties such as neurology, cardiology, pulmonology, and beyond allow hospitals to “subscribe” to the exact specialist time they need. Combined with regional telehealth collaboratives, this creates:

These models directly support RHTP goals around sustainability, care access, and innovative delivery.

The Bigger Picture: Rural Health Is Entering a New Era

If there is a single takeaway from the NRHA panel, it’s this:

Rural hospitals cannot succeed in isolation. This is a moment for connected strategy, connected technology, and connected care.

For many rural leaders, this is the first time in their careers that strategic vision, federal investment, workforce innovation, and community need have aligned so clearly. The organizations that use RHTP funding to build durable, tech-enabled care models rather than one-off pilots will define what rural care looks like for the next decade.


Ready to Build Your RHTP-Aligned Roadmap?

Caregility partners with rural hospitals and state agencies to design sustainable virtual care programs aligned to the five strategic pillars of RHTP, from regional telehealth hubs to support specialist access to inpatient virtual nursing and AI-assisted observation.

If you’d like to explore how connected care can support your rural hospital’s transformation strategy, set up a discovery call today.

Telehealth News Roundup: Policy Updates Impacting Virtual Care

Legislative activity related to telehealth and AI picked up during the fourth quarter of 2023. Several new developments could have far-reaching implications for healthcare stakeholders. Here is a recap on some of the policy updates impacting virtual care.  

Gavel And Stethoscope On Table

White House Executive Order on AI

On October 30, 2023, the White House released an Executive Order (EO) on the Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence. The EO seeks to make sure AI systems are safe, secure, and trustworthy as users flock to the technology, presenting guidelines on:

In the EO, the Administration addresses both the transformative potential and risks of AI, outlining broad actions to govern the development and use of the technology. Legal consultants with McDermott Will & Emery (MWE) offered a great deep-dive into the healthcare-specific points in the EO, including these important milestones:

Protecting Consumers, Patients, Passengers and Students

Promoting Innovation

As MWE put it, “This is a pivotal moment for AI governance. Many of the key, material details and AI governance standards will be developed during the next six months to one year. For organizations interested in developing or using AI or machine learning tools in healthcare, there will be far-reaching implications as new standards, compliance expectations, and other guidelines emerge.”

Controlled Substance Flexibilities

Also of note in October 2023, the Drug Enforcement Agency (DEA) and the Department of Health and Human Services (HHS) once again extended flexibilities related to the prescription of controlled substances via telehealth through the end of 2024.  

As reported by Healthcare Dive, this marks the second extension of relaxed prescribing rules, making it possible for clinicians to prescribe drugs like opioid use disorder and ADHD medications without first conducting an in-person evaluation.

With many of the telehealth flexibilities enacted during the pandemic set to expire at the end of next year, 2024 is “shaping up to be the Super Bowl for telehealth,” as Kyle Zebley, the American Telemedicine Association (ATA) senior vice president for public policy and executive director of ATA Action, put it.

Telehealth Permanency Hearing

On November 14, 2023, the Senate Finance Committee’s Subcommittee on Health Care held the “Ensuring Medicare Beneficiary Access: A Path to Telehealth Permanency” hearing to discuss the fate of Medicare telehealth flexibilities slated to expire on December 31, 2024.

During the hearing, four healthcare providers working in telehealth offered expert witness testimonies outlining essential flexibilities to make permanent:

  1. Allowing video visits for all conditions for all Medicare beneficiaries.
  2. Allowing physicians to provide care and services to patients via audio-only modalities.
  3. Expanding beyond qualified healthcare centers to allow licensed physical therapy, occupational therapy, and speech-language pathology practitioners to utilize telehealth services.

Opinions still differ on the future of telehealth payment parity. Some recommend reimbursing telehealth services at a lower rate to avoid market distortions while others argue that providers will cease offering these services without parity. As the Center for Telehealth and e-Health Law (CTeL) put it in a recent summary of the hearing, “Oftentimes, without the option of services provided via telehealth, patients are left with the “choice” of no care at all. Which isn’t really a choice at all.”

The Creating Opportunities Now for Necessary and Effective Care Technologies (CONNECT) for Health Act bill was re-introduced in June 2023 in a renewed attempt to make COVID-19 telehealth flexibilities permanent. Meanwhile, the clock is ticking as we inch closer to the 2024 expiration date.

Telehealth News Roundup: Policy Updates Impacting Virtual Care

Legislative activity related to telehealth and AI picked up during the fourth quarter of 2023. Several new developments could have far-reaching implications for healthcare stakeholders. Here is a recap on some of the policy updates impacting virtual care.  

Gavel And Stethoscope On Table

White House Executive Order on AI

On October 30, 2023, the White House released an Executive Order (EO) on the Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence. The EO seeks to make sure AI systems are safe, secure, and trustworthy as users flock to the technology, presenting guidelines on:

In the EO, the Administration addresses both the transformative potential and risks of AI, outlining broad actions to govern the development and use of the technology. Legal consultants with McDermott Will & Emery (MWE) offered a great deep-dive into the healthcare-specific points in the EO, including these important milestones:

Protecting Consumers, Patients, Passengers and Students

Promoting Innovation

As MWE put it, “This is a pivotal moment for AI governance. Many of the key, material details and AI governance standards will be developed during the next six months to one year. For organizations interested in developing or using AI or machine learning tools in healthcare, there will be far-reaching implications as new standards, compliance expectations, and other guidelines emerge.”

Controlled Substance Flexibilities

Also of note in October 2023, the Drug Enforcement Agency (DEA) and the Department of Health and Human Services (HHS) once again extended flexibilities related to the prescription of controlled substances via telehealth through the end of 2024.  

As reported by Healthcare Dive, this marks the second extension of relaxed prescribing rules, making it possible for clinicians to prescribe drugs like opioid use disorder and ADHD medications without first conducting an in-person evaluation.

With many of the telehealth flexibilities enacted during the pandemic set to expire at the end of next year, 2024 is “shaping up to be the Super Bowl for telehealth,” as Kyle Zebley, the American Telemedicine Association (ATA) senior vice president for public policy and executive director of ATA Action, put it.

Telehealth Permanency Hearing

On November 14, 2023, the Senate Finance Committee’s Subcommittee on Health Care held the “Ensuring Medicare Beneficiary Access: A Path to Telehealth Permanency” hearing to discuss the fate of Medicare telehealth flexibilities slated to expire on December 31, 2024.

During the hearing, four healthcare providers working in telehealth offered expert witness testimonies outlining essential flexibilities to make permanent:

  1. Allowing video visits for all conditions for all Medicare beneficiaries.
  2. Allowing physicians to provide care and services to patients via audio-only modalities.
  3. Expanding beyond qualified healthcare centers to allow licensed physical therapy, occupational therapy, and speech-language pathology practitioners to utilize telehealth services.

Opinions still differ on the future of telehealth payment parity. Some recommend reimbursing telehealth services at a lower rate to avoid market distortions while others argue that providers will cease offering these services without parity. As the Center for Telehealth and e-Health Law (CTeL) put it in a recent summary of the hearing, “Oftentimes, without the option of services provided via telehealth, patients are left with the “choice” of no care at all. Which isn’t really a choice at all.”

The Creating Opportunities Now for Necessary and Effective Care Technologies (CONNECT) for Health Act bill was re-introduced in June 2023 in a renewed attempt to make COVID-19 telehealth flexibilities permanent. Meanwhile, the clock is ticking as we inch closer to the 2024 expiration date.