From 51st to 98th Percentile: How Rome Health’s Virtual Nursing Program Is Transforming Patient Experience
Wacth the On-Demand Webinar
From 51st to 98th Percentile:
How Rome Health’s Virtual Nursing Program
Is Transforming Patient Experience
See how a rural community hospital redesigned nursing workflows, strengthened the patient experience, and delivered measurable results with virtual nursing.
Rural hospitals face a difficult balancing act: expanding nursing capacity while preserving the personal, high-touch care their communities expect. Rome Health approached that challenge by rethinking the work itself.
In this on-demand webinar, leaders from Rome Health share how the organization launched a virtual nursing program designed to reduce pressure on bedside teams, improve patient education and discharge support, and create a more sustainable model for nursing care.
From Workflow Redesign to Measurable Results
Rome Health’s virtual nursing strategy was built around a simple principle: optimize the work first, then apply technology where it can make the greatest impact.
The program supports bedside teams with virtual workflows that allow nurses to spend more time on the care that requires an in-person presence while giving patients additional access to education, communication, and support.
The results have extended beyond workforce efficiency — Rome Health reported significant improvements across patient-experience measures, including:
- Discharge Information: 51st to 98th percentile
- Communication with Nurses: 73.58 to 94.12
- Communication About Medicines: 40.06 to 86.36
- Care Coordination: 63.19 to 81.99
- Information About Symptoms: 55.88 to 81.88
- 100% of surveyed patients reported receiving explanations about new medications
- 100% reported discussing the help they would need after discharge
What You’ll Learn
Watch the webinar to hear how Rome Health:
- Identified nursing workflows best suited for virtual support
- Engaged frontline nurses in program design
- Used virtual nursing to strengthen discharge education and patient communication
- Protected high-touch bedside care while extending nursing capacity
- Measured the impact of the program on patient experience
- Built a model designed to support long-term adoption and growth
A Rural Health Model Built Around the Patient
Virtual nursing at Rome Health is not about replacing bedside care. It is about giving care teams another way to deliver it. By combining workflow redesign, frontline engagement, and connected care technology, Rome Health is demonstrating how rural hospitals can expand nursing capacity while keeping the patient relationship at the center of the experience.
See What Virtual Nursing Can Make Possible
One Platform. Endless Possibilities.
Rome Health’s results show what can happen when virtual nursing is built around the right workflows, care teams, and patient needs. Caregility helps healthcare organizations design connected care programs that extend nursing capacity, strengthen patient engagement, and deliver measurable outcomes.
In this on-demand webinar, we take a candid, behind-the-scenes look at virtual nursing in 2024, as our team shares real-life experiences from over a dozen health system rollouts. In this engaging, roundtable-style conversation, our clinical experts discuss innovative implementations, unexpected challenges, and key successes that shaped 2024’s virtual nursing go-lives.
