Virtual observation systems often serve as a first line of defense for at-risk patients, alerting clinical staff so they can quickly intervene when a patient is in distress. These patient bedside systems can be portable wireless units or permanent installations that consist of a video camera and two-way audio that transmits to a central monitoring station. Each monitoring station can be staffed by a trained observer who typically watches up to 10 to 12 patients at a time.
Virtual observation drives workflow efficiency by freeing up clinical staff, who might otherwise be assigned as a physical patient sitter, to perform other tasks. Common applications for Virtual Observation include :
- Rapid response
- Fall prevention
- High-risk patient monitoring (harm to self, harm to/from others)
- NICU observation
- Telestroke management
- Patient transfers
How to Tell if Your Organization Can Benefit from Virtual Observation
The decision to use virtual observation technology must be made by carefully evaluating the needs of your patients, staff, and organization. Here are some questions to consider if you are evaluating a virtual observation solution for your organization or facility:
- What is our current daily/monthly/annual spend on physical sitters?
- What are our current fall rates per patient day?
- Are there other use cases that we might be able to leverage with the technology?
- What is our ICU bounce-back rate?
- What is our post-acute hospital readmission rate?
From night-vision features to language translation services, there are key capabilities to be mindful of as you lay out your virtual care and observation strategy. In the white paper Considering Virtual Observation for Your Healthcare Organization, we delve into the key factors to address when identifying the right virtual observation solution for your healthcare organization:
- which patients are ideal candidates for virtual observation
- how to assess patient risk
- legal considerations
- what to look for in a solution
This white paper will cover the variety of uses cases for this technology and help you figure out how to begin implementing an effective virtual observation solution.